What are the responsibilities and job description for the Systems Engineer - Intermediate position at Raag Solutions?
REQUIRED SKILLS (RANK IN ORDER OF IMPORTANCE):
• 5 years of technical experience in end user computing technologies.
• Extensive skills in cloud-based collaboration technologies, including Microsoft 365.
• Extensive knowledge on Exchange Online.
• Bachelor's degree. Major in Information Technology or related field preferred.
DAILY DUTIES / RESPONSIBILITIES:
• Perform server administration tasks (ex: user/group, security permissions, group policies, print services); research event-log warnings and errors; and monitor resources to ensure that systems architecture components work together seamlessly.
• Assist the help desk and other teams with troubleshooting to identify root cause, and provide technical support when needed
• Public cloud Azure provisioning, including accounts, resources, and subscriptions.
All facets of Microsoft 365 tenant design and SaaS deployment
• Microsoft 365 user administration (Teams, OneDrive, SharePoint, Azure Active Directory, Exchange Online)
• Microsoft 365 mobile applications and administration
• Microsoft 365 monitoring of service health, management of service requests, and change management within the Microsoft 365 infrastructure
• Microsoft 365 SharePoint sites administration
• Microsoft 365 Licensing administration and management
• Implementing Compliance, Governance, and Management policies adopted by the firm via Intune.
• Troubleshooting and resolving Azure services-related issues
• Configuring Azure services to meet the needs of the organization
