What are the responsibilities and job description for the Drink Service Professional position at Rabel's Roadhaus BBQ?
**About the Role**
We're a casual dining restaurant that serves a variety of barbecue dishes. We're looking for a skilled Drink Service Professional to join our team.
Main Responsibilities
- Provide exceptional customer service by serving drinks while maintaining a clean and sanitary bar area.
- Attend to the detail and presentation of each order, ensuring that every drink meets our high standards.
- Prepare and maintain ingredients by following recipes, using fresh ingredients whenever possible.
- Adhere to proper alcohol handling, sanitation, and safety procedures, and maintain accurate records of beverage stock.
- Coordinate daily supply inventory for the bar and submit orders to the supervisor; assist with receipt of deliveries.
- Contribute to daily, holiday, and theme drink menus in collaboration with the supervisor.
- Ensure smooth operation of bar services during the absence of the supervisor.
- Complete cleaning according to daily and weekly schedules, including dishwashing as needed.
- Assist with orienting new employees to their work area.
- Listen to customer complaints and suggestions, and resolve complaints in a professional manner.
- Instruct personnel in the use of new equipment and cleaning methods, and provide efficient and effective methods of maintaining the work area.
- Participate in and/or contribute to programs, committees, or projects designed to improve quality of service and employee productivity.
Requirements
- Holding current beverage service certification or other certification as required by federal/state/local law.
- A High school diploma or GED.
- Familiarity with point-of-sale computers and software.
