What are the responsibilities and job description for the Retail Supervisor Lead position at RaceTrac, Inc.?
Key Responsibilities:
- Friendly Service: Establish an environment of prompt, efficient, and courteous service by effectively engaging in conflict management, leading positive relationships with coworkers, guests, and vendors, communicating respectfully, and maintaining a consistent team-oriented attitude.
- Food Excellence: Drive food service excellence by executing processes, implementing goals to increase sales and margin, ensuring product quality, and utilizing training resources.
- Cleanliness: Encourage and manage high standards of store cleanliness, direct, monitor, and adhere to safety-related regulations, including food safety regulations.
- Leading Talent: Demonstrate Core Values, display Leadership Qualities, lead coaching, training, and assessment of direct reports while adhering to operational standards, provide feedback and recommendations on employee performance and development.
- Driving Success: Work with the General Manager to direct inventory control and distribution of materials, develop and maintain vendor relationships, use company tools to coach and develop a high-performing team.