What are the responsibilities and job description for the Experienced Automotive Service Advisor / Writer position at Raceway Nissan?
Raceway Nissan, the Number #1 CSI dealership in the area, is seeking Qualified & Experienced Automotive Service Advisors.
Are you looking to be great for the fastest growing dealer group in the area?
We are currently run and operated by a fourth-generation automobile dealer and we have eight auto dealerships in NJ and PA. As a family-owned dealership we stand-out from the rest in our dedication and commitment to professional excellence and the growth of our employees.
We believe in transparency and going above and beyond for our customers. We offer competitive pay commensurate with experience and upgraded with performance. Quite simply, our producers get paid. Come grow with us!!!
Automotive Service Advisor/Writer Qualifications:
- Must have a valid U.S driver's license.
- Must be reliable
- Minimum one year service advisor experience required
- Team Oriented and positive attitude with high energy personality.
- Ability to Multi Task and stay focused in a fast paced environment.
- CDK Drive experience helpful.
- Professional appearance and attitude required
Automotive Service Advisor/Writer Responsibilities:
- Greeting customers, determining their needs, and coordinating vehicle repairs
- Determining vehicle needs based on customer information and a vehicle walk-around
- Using a consultative selling process to assist customers in planning for on-going required maintenance of their vehicle
- Producing repair orders for customers with full transparency including cost and time estimates
- Communicating frequently with Technicians and Parts Associates to ensure timely completion of work
- Follow-up with customers on the status of their vehicle, based on how the Customer wants to be informed
- Creating a great vehicle delivery experience for the Customer
- Following up with Customers to ensure satisfaction
- Setting and achieving targeted sales goals
- Gaining superior product knowledge to effectively help Customers with service maintenance requirements and warranty information
- Providing an exceptional customer experience to drive loyalty
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Paid time off
Job Type: Full-time
Pay: $80,000.00 - $110,000.00 per year
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Shift:
- Day shift
Work Days:
- Weekends as needed
Ability to Relocate:
- Freehold, NJ 07728: Relocate before starting work (Required)
Work Location: In person
Salary : $80,000 - $110,000