CCS PROVIDER

This position involves the care and treatment of adults and adolescents diagnosed with a mental illness or substance use disorder. Position delivers psychosocial rehabilitative services in the community in accordance with a CCS plan of care. Works with other case managers, consulting psychiatrist, front desk staff, director of quality assurance, consumers and managers. Has outside contact with community agencies, consumer family members and various hospital units. Position is also responsible for CCS assessment and service plan development.

• Formulate recovery focused client-centered treatment plans for clients on his/her caseload, under the supervision of the clinical coordinator. 
• Provide services to individuals and their families in their homes and in the community. 
• Coordinate agency staff and community resources to support and implement client-centered treatment plan goals.  
• Provide supportive counseling and crisis intervention, as needed.
• Maintain a treatment-oriented environment and assure consistency in carrying out treatment objectives. 
• Provide medication management by supporting client in taking medications in compliance as directed by the supervising physician. 
• Formulate appropriate discharge plan with assistance of client and clinical director.
• Participate in staff meetings and in-service trainings, as required. 
• Provide supportive counseling and crisis intervention, as needed. 
• Maintain flexible work schedule to adequately meet program needs, which may include working during the evening.  
• Provide oral and written communication that is appropriate to the task and in accordance with agency, DHS 36 and Medicaid standards.  
• Make intervention and assessment decisions using the “Best Practice” philosophy.
• Work collaboratively with law enforcement, families, other county departments, schools, acute care services providers, and other community resources to coordinate appropriate crisis resolution and referral. 
• Communicate pertinent information on a timely basis and participate in clinical supervision case reviews, staffing's, and/or case planning meetings.
• Complete all necessary health care/medical and financial record documentation required to maintain complete medical and financial billing records.
• Complete and coordinate appropriate and timely medical record documentation, which may include assessments, follow-up contacts, crisis plans, administrative, demographic, insurance, and financial information.
• Perform other duties as assigned, including responding to an emergency event.

Supervision Received: Receives supervision from the CCS Supervisor.

• Bachelor’s degree in Human Services field required, Master’s degree preferred (clinical psychology, psychology, criminal justice, educational psychology, rehabilitation psychology, guidance counseling, counseling psychology, social welfare, or social work). 
• Experience with treatment programs involving adults and youth with mental illness and/or substance use disorder.
• Valid Wisconsin driver’s license and automobile insurance are required.
• Prompt and regular attendance.

Salary is based on experience and education. Salary ranges are:

Bachelor's Degree: $26.40/hr. - $36.96/hr.

Master's Degree (No License/Training License): $61,235/yr. - $83,408/yr.

• Knowledge of Chapters 36, 34, 51, 54, and 55.
• Ability to respond to crises and to make appropriate assessments as to resolution.
• Knowledge of community resources.
• Ability to interact professionally with consumers who may be challenging and potentially hostile.
• Ability to think critically and problem-solve while completing assessments and developing safety plans with consumers.
• Ability to work well with treatment team and community members.
• Ability to communicate orally and in writing.
• Interacts with the public in a professional manner.
• Ability to lift 20 pounds and walk up and down stairs. 

This description has been prepared to assist in properly evaluating various classes of responsibilities, skills, working conditions, etc., present in the classification.  It is intended to indicate the kinds of tasks and characteristic levels of work difficulty that will be required of positions that will be given this title.  It is not intended as a complete list of specific duties and responsibilities. Nor is it intended to limit or in any way modify the right of any supervisor to assign, direct and control the work of employees under supervision.  The use of a particular expression or illustration describing duties shall not be held to exclude other duties not mentioned that are of similar kind or level of difficulty.

Salary : $61,235 - $87,838