Community Support Program Case Manager

Community Support Program (CSP)

Case Manager I

Basic Function

This position involves the care and treatment of adults diagnosed with a chronic mental illness. Position delivers psychosocial rehabilitative services in accordance with a CSP plan of care. Duties include development and implementation of the treatment plan, which will include the necessary follow up, case management and other interventions, as required. Works with other case managers, consulting psychiatrist, front desk staff, director of quality assurance, consumers and managers.

Essential Duties

• Formulate treatment plans for consumers on his/her caseload, under the supervision of the clinical coordinator.
• Complete in-depth assessments and other admission needs of consumers.
• Coordinate agency staff and community resources to support and implement treatment plan goals.
• Provide supportive counseling and crisis intervention, as needed.
• Maintain a treatment oriented environment and assure consistency in carrying out treatment objectives.
• Coordinate utilization of various community resources and providers.
• Assist consumer with financial planning and development of income resources.
• Coordinate all government support programs and consumer eligibility for SSI.
• Act as a liaison with consumer’s family, when appropriate.
• Adhere to agency policies and procedures while carrying out daily responsibilities.
• Monitor consumer’s medication regime and compliance as directed by the supervising physician.
• Coordinate all professionals and paraprofessionals involved with each consumer.
• Formulate appropriate discharge plan with assistance of consumer and clinical coordinator.
• Assist consumer with securing adequate housing.
• Provide consumers with psychotherapy.
• Accurately document and maintain case file as required by agency policy, government regulation and applicable local, state and federal statutes.
• Participate in staff meetings and in-service trainings, as required.
• Maintain flexible work schedule to adequately meet program needs, which may include working evening and weekend hours on occasion.
• On-call rotation is required.
• Make intervention and assessment decisions using the “Best Practice” philosophy.
• Work collaboratively with law enforcement, families, other county departments, schools, acute care service providers and other community resources to coordinate appropriate crisis resolution and referral.
• Communicate pertinent information on a timely basis and participate in clinical supervision case reviews, staffing, and/or case planning meetings.
• Complete all necessary health care/medical and financial record documentation required to maintain complete medical and financial billing records.
• Complete and coordinate appropriate and timely medical record documentation, which may include assessments, follow-up contacts, crisis plans, administrative, demographic, insurance, and financial information.
• Provide crisis therapy when indicated. (Only appropriate credentialed staff.)
• Perform other duties as assigned, including responding to an emergency event.

Supervision Received

Receives supervision from the CSP Supervisor

Qualifications

• Bachelor’s degree from an accredited college or university in social work, psychology, counseling or human services related field.
• Experience with treatment programs involving adults and youth with mental illness and/or substance use disorder.
• Valid driver’s license and automobile insurance are required.
• Prompt and regular attendance.

Knowledge, Skills and Abilities

• Knowledge of Chapters 63, 34, 51, 54, 55 and Mental Health.
• Ability to respond to crises and to make appropriate assessments as to resolution.
• Knowledge of community resources.
• Ability to interact professionally with clients who may be challenging and potentially hostile.
• Ability to think critically and problem-solve while completing assessments and developing safety plans with consumers.
• Ability to work well with treatment team and community members.
• Ability to communicate orally and in writing.
• Interacts with the public in a professional manner.

Job Type: Full-time

Pay: From $24.00 per hour

Schedule:

• Day shift
• Monday to Friday

Work Location: In person

Salary : $24