What are the responsibilities and job description for the Sales Representative - Phone Based position at Rack Attack?
About Us
Rack Attack is the premiere rack specialty retailer in North America. Our focus has always been a customer-first mentality and finding the best rack solution for your lifestyle. From our first store in 1996 to now, we are passionate about what we do. It has been 26 years and we’re still on top! We are consistently expanding our reach which provides ample opportunity to grow with us!
Job Description
As a Rack Attack Sales Representative, you answer inbound customer inquiries with a focus on:
- Customer Service
- Customer Experience
- In-depth Product Knowledge
- Driving Sales
Sales Representatives talk to hundreds of customers a week over the phone, following up on existing leads and estimates, and using their training and resources to make both sales and positive customer experiences.
What We Offer
- Supplemental Pay; Commission and Incentives potential on every sale you make
- Pay; $14.00 - $19.00 per hour
- Growth; Seniorship sales development or Leadership development
- Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Health insurance
- Paid time off
Who You Are
- Driven by Sales, Internal Promotions, Customer Success, and more
- Enjoy customer service
- Tech savvy; Google Workspace, customer data entry, etc
- Strong communication and interpersonal skills
- Ability to handle multiple tasks and prioritize effectively
- Detail-oriented with excellent organizational skills
- Respond to customer queries in a timely and accurate way
- Foster a positive and inclusive working environment by being a supportive team player
Work Location: In person only
Job Type: Full-time
Pay: $14.00 - $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Dental insurance
- Health insurance
- Paid time off
- Vision insurance
Shift:
- 8 hour shift
- Day shift
Supplemental Pay:
- Commission pay
Work Location: In person
Salary : $14 - $19