What are the responsibilities and job description for the Dispatcher (generators or plumbing) position at RACK Electric?
Rack Electric is seeking an energetic, hardworking, organized, efficient, well-spoken individual who enjoys helping customers and co-workers alike.
Responsibilities and Requirements:
- Checkout technicians for accuracy
- Reporting on department
- All scheduling flows through you
- Exerts attention to detail, as customers may have the same problems; reports the problems as necessary
- Dispatching background in electrical or plumbing industry a PLUS.
- Acknowledges customers by responding to emails, texts, and phone calls
- Updates all contact information for clients as necessary
- Deals with any customer complaints and resolves the issue as necessary.
- Does any necessary administrative work including filing reports
- Growth to a lead position where responsibilities will be
- Using our CRM (Service Titan)
Benefits:
- Competitive Salary
- Medical
- Dental and Vision Benefits
- Life Insurance & AD&D
- Vacation & Holiday Paid Time-Off
- 401K 3% Matching
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Schedule:
- 8 hour shift
Work Location: In person
Job Type: Full-time
Pay: $18.00 - $20.00 per hour
Expected hours: 40 per week
Schedule:
- 8 hour shift
Work Location: In person
Salary : $18 - $20
