What are the responsibilities and job description for the Retail Sales / Customer Service / Vehicle Rack Installations position at Rack N Road?
Job Summary
Rack N Road, a locally-owned outdoor and automotive parts retailer and installation center specializing in setting up people's vehicles so they can get out and enjoy the outdoors, is looking to hire one employee for full-time hours in our Renton, WA, store.
Rack N Road Car Racks and Hitch Superstores sell, rent, and install the racks (bike racks, ski racks, snowboard racks, kayak racks) of industry giants like Thule and Yakima. Rack N Road has cargo boxes for any budget, trailers, trailer hitches, and various accessories for the inside and outside of your vehicle.
Primary Retail Sales Customer Service Vehicle Installation Responsibilities Include:
- Assisting Customers in selecting the best options for their vehicles after asking open-ended questions.
- Installing Car Racks, hitches, and other related accessories on customers' cars promptly.
- Following appropriate safety measures at all times when working on customers' vehicles.
- Keeping the installation bay clean and organized.
- Post-installation interactions with the customer, explaining how the product works and what work was completed.
- Other duties as assigned by the Store Manager
Prior automotive and/or outdoor car rack accessories experience is strongly preferred but not required if you are willing to learn. You must be comfortable using tools and working on cars. Bike and Auto Mechanics are encouraged to apply.
A positive attitude and great customer service skills are a must. We look for someone who is: Self motivated, a people person, and has a great work ethic. Love for the outdoors and/or cars is a plus. Flexible hours are available. Some weekend work is required.
Students are encouraged to apply but we are also looking for someone who is looking for a potential career.
There is an opportunity to move to Full-Time, and the Full-Time benefits include Medical/Dental/Vision benefits, Paid Vacation and Sick Time, a generous employee discount, and many more.
Learn more about our business at:
https://racknroad.com/careers/
Earning potential from $18.29 per hour (and eligible to earn monthly spiffs and incentives etc that could boost that to around $19-21 per hour).
We also have a 401k with a generous company match for eligible employees.
EOE
Job Types: Full-time, Part-time
Pay: $18.29 - $21.00 per hour
Expected hours: 20 – 40 per week
Benefits:
- 401(k)
- 401(k) matching
- Employee discount
- Flexible schedule
- Retirement plan
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Holidays
- Monday to Friday
- Overtime
- Weekends as needed
Supplemental Pay:
- Commission pay
Experience:
- Retail sales: 1 year (Preferred)
- Customer service: 1 year (Preferred)
- Hand tools: 1 year (Preferred)
Work Location: In person
Salary : $18 - $21