What are the responsibilities and job description for the Customer Experience Representative position at Rack Room Shoes?
Company Overview:
Rack Room Shoes is a leading retailer of quality footwear and accessories. We are committed to providing our customers with an exceptional shopping experience.
Job Description:
We are seeking a Sales Associate to join our team at Rack Room Shoes. As a Sales Associate, you will be responsible for creating an excellent customer experience through awareness and adherence to company service standards.
Key Responsibilities:
- Maintain awareness of all current sales promotions
- Maintain merchandise presentation
- Develop and maintain necessary product knowledge and fitting skills
- Process all sales and POS terminal transactions in accordance with policy and procedure
Requirements:
- Excellent communication and interpersonal skills
- Ability to work effectively in a fast-paced environment
- Strong problem-solving and analytical skills
- Flexibility to work varied shifts, including weekends and holidays
Benefits:
- A competitive hourly wage
- Opportunities for advancement and professional growth
- A comprehensive benefits package, including medical, dental, and vision coverage
- A 401(k) retirement plan with employer match
