What are the responsibilities and job description for the Retail Customer Service Manager position at Rack Room Shoes?
Job Overview:
We are seeking a highly motivated and experienced Retail Assistant Manager to join our team. As a Retail Assistant Manager, you will play a key role in supporting the store manager in all aspects of store operations. This is a leadership position that requires excellent customer service skills, strong organizational abilities, and a passion for retail.
Responsibilities:
- Assist the store manager in overseeing daily operations of the retail store
- Provide exceptional customer service and ensure customer satisfaction
- Train and supervise retail staff, including cashiers and sales associates
- Monitor inventory levels and order merchandise as needed
- Maintain store appearance and ensure cleanliness and organization
- Handle customer inquiries, complaints, and returns in a professional manner
- Operate cash register and handle cash transactions accurately
- Assist with opening and closing procedures as needed
- Collaborate with the store manager to develop sales strategies and meet sales targets
- Implement company policies and procedures to ensure compliance
Requirements:
- Previous experience in a retail management role is required
- Strong leadership skills with the ability to motivate and inspire a team
- Excellent communication and interpersonal skills
- Proficient in using point-of-sale (POS) systems
- Knowledge of inventory management and merchandising techniques
- Ability to handle multiple tasks and prioritize effectively
- Detail-oriented with strong organizational skills
- Familiarity with payroll processes is preferred
We offer competitive pay based on experience, along with opportunities for career growth within our company. If you are passionate about retail, have strong leadership abilities, and enjoy working in a fast-paced environment, we would love to hear from you.
Please note that all positions at our company are paid positions. We do not offer unpaid internships.
Job Type: Full-time
Pay: From $19.00 per hour
Benefits:
- 401(k)
- 401(k) matching
- Flexible schedule
- Flexible spending account
- Parental leave
Shift:
- Day shift
- Evening shift
- Morning shift
Work Location: In person
Salary : $19