Demo

Store Operations Analyst & Administrator

Rack Room Shoes
Charlotte, NC Full Time
POSTED ON 2/17/2025
AVAILABLE BEFORE 5/15/2025

Requisition Number : 28147Store Number : HQ8310 Technology DriveCharlotte, North Carolina USFull Time

About Rack Room Shoes

Great shoes for men, women and children in comfort, dress, casual, and athletic categories make Rack Room Shoes the family footwear retailer of choice. The company offers a wide selection of nationally recognized brands known for their quality. Rack Room Shoes also offers an assortment of exclusive private brands commissioned from the best manufacturers in the business. Our private brands offer customers great styles and outstanding values, which translates into satisfied, loyal, repeat customers.

Summary :

As part of the Store Operations Team, the Store Operations Analyst & Administrator will function as the primary business analyst for the Store Operations team. Other responsibilities include supporting the retail sales team with travel arrangements, meeting arrangements, answering store inquiries, and maintaining correct data entry within internal applications.

This role contributes to the sales team's success by providing vital analytical and administrative support.

Essential Duties and Responsibilities :

  • Provide necessary data / reports to the sales team using Microsoft Office applications and MicroStrategy BI tool
  • Maintain store profile details in various internal systems
  • Maintain region, district, and store alignment in Oracle financials
  • Act as a primary point of contact for stores to ensure that store questions are answered timely and in an accurate manner
  • Use Task Manager application to post various projects to the field
  • Collaborate with field supervisors and internal departments that support stores to ensure the overall needs of our store group are being met
  • Create purchase orders for the Store Operations department
  • Partner with Regional Managers and HR on store management relocations
  • Partner with IT to get new District and Regional Managers setup with equipment and necessary permissions to use internal applications
  • Plan various meetings and assist with travel arrangements

Qualifications :

  • Proficiency in Microsoft Office Suite : Expertise in Excel, Word, and PowerPoint
  • Strong ability to analyze data, identify patterns, and draw meaningful conclusions
  • Excellent oral and written communication skills are required
  • Ability to manage multiple tasks simultaneously and prioritize effectively
  • Problem-solving abilities
  • Detail-oriented with strong organizational abilities
  • Retail experience preferred
  • 4-year degree (or equivalent) in Business Administration preferred
  • Physical Demands :

    This position is primarily sedentary. Applicants, with or without accommodations, must be able to sit for extended periods, as well as occasionally stand and walk. The role requires reaching, grasping, and possessing fine motor skills for typing. Additionally, candidates should be able to lift light objects, such as files, bend or stoop to access lower drawers, and have good near vision for computer work.

    Work Environment :

    Office environment, Hybrid in office 4 days a week.

    The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this job. They are not intended to be an exhaustive list of all responsibilities, duties, and skills requires of the position. All employees may have other duties assigned at any time.

    Rack Room Shoes provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex (including pregnancy, sexual orientation and gender identity), national origin, marital status, disability, genetic information, age, military service, or any other characteristic that is protected by applicable law. This policy of equal employment opportunity extends to all aspects of employment including, but not limited to, recruitment, hiring, training, promotion, transfer, reassignment, demotion, discipline, discharge, performance evaluation, compensation and benefits.

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