Racker is hiring: Family Support Coordinator and Library Support in New York

Overview

Join a community leader at Racker, where you’ll play a dual role as a Family Support Coordinator and Library Support Specialist. In this unique position, you will primarily focus on coordinating community-based support services for families while also managing and enhancing the accessibility of Racker’s Family Support Services (FSS) Lending Library. If you’re a motivated individual with excellent organizational and interpersonal skills, and a passion for supporting individuals and families, we invite you to apply today!

Rate : $18.60-$20.60 per hour

Responsibilities

Primary : Family Support Coordinator

• Ensure families receive timely, high-quality services and support.
• Act as a liaison between individuals / families, community support professionals, and Care Managers.
• Assess individual and family needs, initiate appropriate services, and provide referrals as necessary.
• Develop and oversee Staff Action Plans in collaboration with families, Care Managers, and community professionals.
• Recruit, train, and supervise Community Support Professionals, ensuring quality services and credential compliance.
• Conduct performance evaluations and facilitate staff development opportunities.
• Maintain confidential records for individuals and staff, ensuring compliance with documentation standards.
• Promote public awareness of community support programs and encourage community inclusion for service participants.
• Complete monthly reports and financial / usage reviews as required.

Secondary : Library Support Specialist

Qualifications

Education / Experience : Bachelor’s degree preferred, or a combination of education and relevant experience. Minimum of one year working with individuals with developmental disabilities.

Skills / Abilities :

Knowledge : Familiarity with developmental disabilities, human development, family dynamics, and local community resources.

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Salary : $19 - $21