What are the responsibilities and job description for the Host/Server position at Rackhouse Restaurant and Bar?
Job Overview
We are seeking a friendly and enthusiastic Bartender/Server to join our dynamic team in providing exceptional dining experiences for our guests. The ideal candidate will possess a strong background in customer service and hospitality, ensuring that every guest feels welcomed and valued. As a Host/Server, you will play a crucial role in creating a positive atmosphere while efficiently managing guest interactions and dining operations.
Responsibilities
- Greet guests warmly upon arrival and manage seating arrangements to optimize flow and comfort.
- Provide menus, take orders, and serve food and beverages promptly while ensuring accuracy.
- Maintain cleanliness and organization of the dining area, including tables, utensils, and condiments.
- Communicate effectively with kitchen staff to ensure timely preparation of orders.
- Handle guest inquiries and concerns with professionalism, enhancing overall guest satisfaction.
- Process transactions using the POS system accurately and efficiently.
- Assist in managing reservations and waitlists to streamline guest experiences.
- Collaborate with team members to uphold high standards of service and hospitality.
Experience
- Previous experience in a restaurant or food service environment is preferred but not mandatory.
- Strong customer service skills with an emphasis on guest relations and communication.
- Familiarity with hotel or restaurant operations is a plus.
- Ability to handle multiple tasks simultaneously in a fast-paced environment.
- Excellent phone etiquette for handling reservations or inquiries from guests.
- A passion for hospitality and a commitment to providing outstanding service.
Join our team today and contribute to creating memorable dining experiences for our guests!
Job Types: Full-time, Part-time
Pay: $2.13 - $10.00 per hour
Expected hours: 15 – 30 per week
Benefits:
- Flexible schedule
Shift:
- 10 hour shift
- 8 hour shift
- Day shift
- Evening shift
- Morning shift
Ability to Commute:
- Franklin, KY 42134 (Required)
Ability to Relocate:
- Franklin, KY 42134: Relocate before starting work (Required)
Work Location: In person
Salary : $2 - $10
