What are the responsibilities and job description for the Senior Executive Assistant (Hybrid - San Antonio, TX) position at Rackspace, Inc.?
Job Profile Summary:
A high-caliber Senior Executive Assistant position supporting the President in AI, Technology, and Sustainability, requiring exceptional organizational abilities, strategic thinking, and advanced business acumen in the technology sector.
- Executive Support & Strategic Partnership
- Act as a strategic partner to the executive by offering high-level support, resolving problems, and addressing preliminary issues.
- Exercise independent judgment and decision-making authority across a wide range of executive-level matters.
- Maintain comprehensive oversight of relationships with internal and external stakeholders, including the executive team, Board of Directors, and key business partners.
- Act as the primary point of contact for the executive's office, managing all communications and inquiries.
- Schedule & Travel Management
- Orchestrate complex calendar management with strategic prioritization of commitments
- Coordinate wide-ranging domestic and international travel arrangements
- Plan and execute high-level meetings, including agenda development, logistics, virtual setup, and hospitality arrangements
- Business Operations & Communication
- Prepare and manage executive briefings for presentations to the Executive team, Board, and customers
- Collaborate with business unit leaders and corporate stakeholders to develop and refine presentation content and messaging
- Handle sensitive and confidential information with the highest level of discretion
- Manage expense reporting and assist with departmental budget oversight, adhering to all company policies
- Maintain and update executive SharePoint platforms and team documentation
- Technical & Business Acumen
- Comprehensive understanding of business operations, strategic planning, and the IT hosting industry landscape
- Advanced proficiency in Microsoft 365 suite, with emphasis on:
- Outlook (calendar and email management)
- PowerPoint (presentation development)
- Teams (virtual collaboration)
- SharePoint (content management)
- Word (document preparation)
- Professional Capabilities
- Demonstrated strategic thinking and analytical problem-solving abilities
- Exceptional organizational and project management expertise
- Superior written and verbal communication skills
- Proven ability to manage multiple high-priority initiatives simultaneously
- Strong interpersonal skills with demonstrated ability to interact effectively at all organizational levels
- Ability to thrive in a fast-paced environment while maintaining attention to detail
- Experience & Education
- 5-10 years of executive assistance experience, with C-Suite support strongly preferred
- High school diploma required; advanced education preferred
- Additional Requirements
- Flexibility to work occasional weekends and holidays in support of 24/7 operations
- Limited travel required (less than 10%)
- Ability to maintain strict confidentiality and exercise discretion
- Experience managing sensitive communications and relationships
#LI-AW2
Rackspace is committed to offering equal employment opportunity without regard to age, color, disability, gender, gender identity, genetic information, marital status, military status, national origin, race, religion, sexual orientation, veteran status, or any other legally protected characteristic.
