What are the responsibilities and job description for the Government Services Sales Executive VI position at Rackspace?
Job Description
Specializes in identifying, developing, and closing opportunities with new or existing customers that deliver incremental profitable growth and positive customer experiences.
Responsibilities
- Takes overall consultative sales leadership for the new business and/or customer relationships with a select base of high value customers.
- Creates and implements account development strategies that succeed in exploiting the full business potential of the customer base, in line with business targets and objectives (Annual revenue, account growth through new business (MRR), Army of Promoters (NPS))
- Maintains and agrees a twelve-month business account plan, forecast and appropriate reporting framework.
- Understands and positions the whole product portfolio, including cloud and applications services to ensure future growth and retention.
- Develops close relationships at every appropriate level and fully understands the business, buying and decision-making process of the accounts.
- Builds strategic relationships and Rackspace credibility within the target organization and comfortably engages at all levels of the Customer's leadership team.
- Proactively seeks opportunities to create new revenue streams including joint Business Development activity for new and/or existing enterprise accounts.
- Fronts all negotiations and tender submissions and facilitates and manages key communications between the company and the Customer to the highest professional standards.
- Maintains a high awareness and knowledge of corporate market, industry and internal activities to ensure that all business opportunities are identified, considered and implemented appropriately.
- Works with channel and sales reps to create and support the execution of joint business plans with key partners to drive profitable revenue and new customer acquisition for Rackspace Hosting
- Responsible for adhering to company security policies and procedure as directed.
Career Level Summary
Recognized as an external thought leader within a strategic organization function or job discipline and requires broad and comprehensive expertise in leading-edge theories, techniques and/or technologies within own field.
Critical Competencies
- Excellence: Exceeds expectations by consistently demonstrating accountability, discipline, high performance, and a proven track record of exceptional results.
- Customer-driven: Prioritizes customer needs and satisfaction through collaborative and proactive problem-solving, and an unwavering commitment to customer success.
- Expertise: Possesses deep understanding of customer needs and continually grows and enhances skills to provide customer-focused solutions.
- Agility: Quickly adapts and responds to dynamic customer needs and expectations through innovative solutions.
- Compassion: Cultivates a positive and supportive environment to effectively work together towards a common goal, fostering trust within Rackspace and with external stakeholders.
Key Skills
- Client/Customer Service
- New Account Acquisition Skills
- Strong verbal communications
- Excellent listener
- Data-driven Decision Making
- Analytical Skills
- Negotiation Skills
- Buying Process Skills
- People Management
- Public Speaking
- Presentation Building
Education and Experience
- High School Diploma or regional equivalent required
- Bachelor's Degree required, preferably in field related to role. At the manager's discretion, additional relevant experience may substitute degree requirement
- ~15 years of experience in the field of role required
