Sr System Administrator

Job Summary : As our SR System Administrator, you'll be a key element within the Rackspace support infrastructure team. This team is responsible for designing, building, and launching our healthcare customers up into the cloud!

Work Location : 100% Remotely wihting the USA.

Responsibilities :

• Own complex customer issues which may take several days or weeks to resolve and keep our customers updated through every step of the process.
• Assist in the engineering, design, and development of hardware, software, and networking systems.
• Provide a framework for system development, maintenance, and enhancement efforts.
• Implement standards and guidelines of OS support.
• Analyze systems and performance usability testing to ensure performance and reliability, enhance scalability, and meet security requirements.
• Install and configure server hardware and software consistent with established standards; develop new and modify existing standards where necessary.
• Research and develop parameters for Server capacity planning, performance tuning and optimization
• Help select and deploy third-party server tools to meet evolving business requirements.
• Develop and maintain enterprise-wide server architecture and standards. System administration, maintenance and support :
• Perform server hardware and software upgrades.
• Handle multiple assigned tasks concurrently, ensuring customer commitments are met
• Work with project and production support teams to develop, implement and maintain administration processes and procedures
• Provide after-hours and weekend on-call support for service-related issues.
• Apply expertise and independent judgment in order to rapidly restore service when applicable
• Work with peers to design and implement departmental projects and operational initiatives. System monitoring and diagnostics :
• Proactively monitor infrastructure hardware, operating systems and applications; identify and recommend appropriate changes to server systems and application standards based on performance and availability needs.
• Design, develop, test, debug and implement Windows operating system components, software tools, and utilities
• Determine systems software design requirements
• Train staff on the operation of server hardware and software.
• Ensure that system improvements are successfully implemented and monitored to increase efficiency
• Generate Systems Engineering policies, standards and procedures.
• Analyze, acquire, install, modify & support operating systems, utilities and Internet / intranet-related tools.
• Prepare feasibility studies and design tests to determine operating characteristics of software

Qualifications :

Discover your inner Racker : Racker Life Information on benefits The following information is required by pay transparency legislation in the following states : CA, HI, NY, and WA. This information applies only to individuals working in these states.

About Rackspace Technology We are the multicloud solutions experts. We combine our expertise with the world's leading technologies - across applications, data and security - to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace Technology Though we're all different, Rackers thrive through our connection to a central goal : to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Remote postings are limited to candidates residing within the country specified in the posting location"

About Rackspace Technology We are the multicloud solutions experts. We combine our expertise with the world's leading technologies - across applications, data and security - to deliver end-to-end solutions. We have a proven record of advising customers based on their business challenges, designing solutions that scale, building and managing those solutions, and optimizing returns into the future. Named a best place to work, year after year according to Fortune, Forbes and Glassdoor, we attract and develop world-class talent. Join us on our mission to embrace technology, empower customers and deliver the future. More on Rackspace Technology Though we're all different, Rackers thrive through our connection to a central goal : to be a valued member of a winning team on an inspiring mission. We bring our whole selves to work every day. And we embrace the notion that unique perspectives fuel innovation and enable us to best serve our customers and communities around the globe. We welcome you to apply today and want you to know that we are committed to offering equal employment opportunity without regard to age, color, disability, gender reassignment or identity or expression, genetic information, marital or civil partner status, pregnancy or maternity status, military or veteran status, nationality, ethnic or national origin, race, religion or belief, sexual orientation, or any legally protected characteristic. If you have a disability or special need that requires accommodation, please let us know.

Salary : $104,000 - $152,570