What are the responsibilities and job description for the Assistant Director, Operations position at Radford University?
Contact Name for Applicant
Gina Stike
Contact Phone for Applicant
(540) 831-5585
Education/experience
A combination of knowledge, skills and abilities including education and a minimum of two-years of progressive admission and higher education experience required.
Job Summary
Reporting to the Director of Operations, the Assistant Director of Operations provides leadership in the utilization of business intelligence, data analytics, and information systems to support the development and implementation of the undergraduate recruitment plan for Enrollment. This position assists with the oversight of Technolutions Slate CRM , the student information system for admission, management of student health records, and queries designed to extract information to inform data-driven decision-making. The assistant director is responsible for integrating undergraduate and graduate enrollment procedures and creating system checklists and processes for follow-up on missing checklist items for enrollment.
Required Qualifications
Knowledge of office practices, procedures, and office equipment.
Strong proficiency with Student Information Systems (i.e. Banner) and a Constituent Relationship Manager (i.e. Slate Technolutions).
Strong communication skills, both verbal and written and computer and interpersonal skills are required.
Working knowledge of Microsoft Suite and Internet applications.
At least two years of progressive admission and/or higher education experience.
Additional Considerations
Working knowledge of Slate Technolutions and Banner.
Demonstrated ability to follow oral and written rules and regulations, to learn new practices, procedures, and equipment operations, to collect, assemble, and process information and to organize work.
A passion for working with people and serving as an advocate for students. Outstanding attention to detail and accuracy.
Demonstrated strong written and oral presentation skills to communicate with both prospective students and campus partners.
Ability to interpret data to identify and analyze trends.
Ability to be proactive and work independently, as well as collaboratively, as part of a team.
Hiring Range
Up to $50,000 depending on qualifications.
Posting Date
03/12/2025
Application Review Date
03/31/2025
Closing Date
Open Until Filled
Yes
Special Instructions to Applicants
Employment Conditions
Must have a criminal background check, Telecommute Eligible
Statement of Economic Interest is required
No
Alternate work schedule
Required Licenses
Describe other job related licenses and/or certifications
Equal Opportunity/Affirmative Action Statement
Radford University does not discriminate with regard to race, color, sex, sexual orientation, disability, age, veteran status, national origin, religion, or political affiliation in the administration of its educational programs, activities, admission or employment practices.
Clery Statement
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, Radford University publishes an Annual Security and Fire Safety Report. The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years’ of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at Radford.edu/police. You may also request a paper copy of the report from the Radford University Police Department located at 810 East Main Street PO Box 6883, Radford, VA, 24142.
Reasonable Accommodation Statement
If you are an individual with a disability and desire accommodation in the application process please contact the hiring department.
Gina Stike
Contact Phone for Applicant
(540) 831-5585
Education/experience
A combination of knowledge, skills and abilities including education and a minimum of two-years of progressive admission and higher education experience required.
Job Summary
Reporting to the Director of Operations, the Assistant Director of Operations provides leadership in the utilization of business intelligence, data analytics, and information systems to support the development and implementation of the undergraduate recruitment plan for Enrollment. This position assists with the oversight of Technolutions Slate CRM , the student information system for admission, management of student health records, and queries designed to extract information to inform data-driven decision-making. The assistant director is responsible for integrating undergraduate and graduate enrollment procedures and creating system checklists and processes for follow-up on missing checklist items for enrollment.
Required Qualifications
Knowledge of office practices, procedures, and office equipment.
Strong proficiency with Student Information Systems (i.e. Banner) and a Constituent Relationship Manager (i.e. Slate Technolutions).
Strong communication skills, both verbal and written and computer and interpersonal skills are required.
Working knowledge of Microsoft Suite and Internet applications.
At least two years of progressive admission and/or higher education experience.
Additional Considerations
Working knowledge of Slate Technolutions and Banner.
Demonstrated ability to follow oral and written rules and regulations, to learn new practices, procedures, and equipment operations, to collect, assemble, and process information and to organize work.
A passion for working with people and serving as an advocate for students. Outstanding attention to detail and accuracy.
Demonstrated strong written and oral presentation skills to communicate with both prospective students and campus partners.
Ability to interpret data to identify and analyze trends.
Ability to be proactive and work independently, as well as collaboratively, as part of a team.
Hiring Range
Up to $50,000 depending on qualifications.
Posting Date
03/12/2025
Application Review Date
03/31/2025
Closing Date
Open Until Filled
Yes
Special Instructions to Applicants
Employment Conditions
Must have a criminal background check, Telecommute Eligible
Statement of Economic Interest is required
No
Alternate work schedule
Required Licenses
Describe other job related licenses and/or certifications
Equal Opportunity/Affirmative Action Statement
Radford University does not discriminate with regard to race, color, sex, sexual orientation, disability, age, veteran status, national origin, religion, or political affiliation in the administration of its educational programs, activities, admission or employment practices.
Clery Statement
In compliance with the Jeanne Clery Disclosure of Campus Security Policy and Campus Crime Statistics Act, Radford University publishes an Annual Security and Fire Safety Report. The report includes the university’s policies, procedures, and programs concerning safety and security, as well as three years’ of crime statistics for our campus. As a prospective employee, you are entitled to a copy of this report. The report and statistical data can be found online at Radford.edu/police. You may also request a paper copy of the report from the Radford University Police Department located at 810 East Main Street PO Box 6883, Radford, VA, 24142.
Reasonable Accommodation Statement
If you are an individual with a disability and desire accommodation in the application process please contact the hiring department.
Salary : $50,000
