What are the responsibilities and job description for the Product Specialist position at Radian Research Inc?
Join a world leader in energy measurement and start your ownership journey today!?
Radian Research is an employee-owned innovative technology company with an engaging and participative work environment. We provide Electric Meter Testing Instruments, Systems, Software and Services to Electric Utility Companies, Electric Meter Manufacturers and National Metrology Institutes for Engineering, Laboratory, Shop and Site applications. Radian provides both portable and primary energy reference standards unequaled in accuracy, stability, and reliability. The focus of Radian is our customer, and the heart of Radian is our team. We recognize and value the 3 Cs of Radian’s culture: Customer-centric focus, continuous improvement mindset, and care for our Customer, company, community, and for each other.?
We are looking for a knowledgeable and customer-focused Product Specialist to support the promotion, training, and technical understanding of our products. This role bridges the gap between product development, sales, and customer needs by providing in-depth product knowledge, support, and feedback to internal teams and external customers.
Our Values:?
We value dynamic, high-energy, highly interactive relationships which require excellent communication, collaboration, and multi-tasking skills, while simultaneously providing undivided attention to our Customers and their needs. In addition, we value individuals who want to grow in their skills and demonstrate self-initiative in our supportive and accountable environment. This position requires a high degree of accuracy and decision-making capabilities that must be both Customer-centric and in the Company's best interest.?
Responsibilities:
- Serve as the subject matter expert for assigned products
- Provide product training and technical support to sales teams, customers, and partners
- Collaborate with product development and engineering to communicate customer feedback and market needs
- Assist in the creation of product documentation, presentations, and marketing materials
- Support product launches, demonstrations, and trade shows
- Monitor industry trends and competitor offerings to inform product strategy
Requirements:
- Bachelor’s degree in a relevant field (Engineering, Business, Marketing, or related)
- Strong understanding of technical products and customer applications
- Excellent communication and presentation skills
- Ability to work cross-functionally with teams such as sales, marketing, and engineering
- Experience in a product-focused or customer-facing role is a plus
Desirable Qualifications:
- Professional and friendly demeanor and appearance
- Flexible schedule and able to travel 20-30%
- Demonstrated ability to manage multiple projects simultaneously and adjust priorities as needed to meet changing customer demands.
Equal Opportunity Employer Minorities/Women/Veterans/Disabled
All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, or protected veteran status and will not be discriminated against on the basis of disability.