What are the responsibilities and job description for the Front Desk Receptionist position at Radiant Dermatology?
The Medical Receptionist is responsible for greeting patients, providing appropriate information, and communicating with departments and other staff members. They are the first smiling face that patients see when entering the office. They reflect the standards and level of care that patients can expect to receive for the entire visit. To be successful in this position, the receptionist must be cheerful, friendly, polite, tactful, and professional in appearance and manner at all times. They have to be knowledgeable of all office financial policies as well as being aware of all scheduling rules for each provider. They will gather patient information, assemble charts, and maintain the smooth flow of charts to the clinical areas of the office. The successful Medical Receptionist & Check-in Clerk will be a team player and respectful of their co-workers.
Essential Duties & Responsibilities: As assigned, but not limited to the following:
- Greet patients in polite, prompt, helpful manner. Provide necessary instructions and/or directions. Inform appropriate person of patient’s arrival according to protocol.
- Update patient information, provide any necessary forms needing completion, obtain necessary signatures. Construct new patient charts as instructed.
- Use computer system to generate information necessary for billing.
- Obtain and/or verify necessary demographic and financial information according to protocol.
- Maintain clean, orderly waiting area.
- Verify patient insurance eligibility.
- Answer phone according to protocol.
Job Type: Full-time
Benefits:
- 401(k)
- Dental insurance
- Flexible schedule
- Health insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Weekends as needed
Experience:
- Customer service: 1 year (Required)
Work Location: Multiple locations