What are the responsibilities and job description for the Shift leader position at Radiant Express Car Wash?

WHAT WE OFFER YOU :

JOB PREVIEW :

Oversee daily operations during assigned shifts, including opening and closing procedures
Build genuine relationships with our guests by delivering exceptional guest service and operational excellence at every interaction
Supervise and coach a team of guest service advisors, providing guidance and feedback to ensure excellent performance and adherence to company standards
Monitor car wash processes and equipment to ensure proper operation, cleanliness, and safety compliance, and address any issues or malfunctions promptly
Train new team members on car wash procedures, safety protocols, and guest service standards
Enforce safety protocols and compliance with brand and company standards to ensure a safe and secure work environment
Safely and clearly direct guests at every station throughout the site, with a smile and a wave
Assist in the daily upkeep and maintenance
Follow all Radiant Express Car Wash company policies, safety procedures and brand standards

POSITION REQUIREMENTS :

Must be at least 18 years old
An outgoing personality with strong communication, leadership, and team-building skills
Excellent guest service skills
Be eager to learn, motivate others, and develop new skills
Attention to detail and organizational skills, with the ability to prioritize tasks and manage multiple responsibilities simultaneously.
Operate with respect and integrity
Commitment to upholding company values and fostering a positive work environment.
Comfortable working outdoors in varying temperatures and weather conditions
Fluent in English
Flexible schedule availability including evenings, weekends, and holidays
Successful completion of a pre-employment background check
General knowledge of maintenance tools and hardware