IT Specialist

Are you ready to take your IT career to the next level? We’re looking for a skilled and strategic IT Specialist to join our team. If you thrive in complex environments and are passionate about systems, security, and leading technical projects—this is your opportunity to make a real impact.

Radiant Health is seeking an experienced IT Specialist who excels in systems administration, network management, and strategic project management. This role will manage complex Microsoft 365 and Azure infrastructures, oversee endpoint security, and lead projects. Ideal candidates will have proven technical leadership skills, excellent analytical abilities, and deep expertise with systems integration and compliance within regulated environments.

Minimum Qualifications

• Associate’s degree or Bachelor’s degree in Information Systems, Computer Science, or related IT field preferred, or equivalent professional experience.
• 5 years of progressive IT systems administration, project leadership, and network management.
• Advanced proficiency with Microsoft 365 environments, Azure services, and Azure AD integrations.
• Demonstrable experience configuring complex network infrastructures (Ubiquiti Unifi required).
• Proficient in advanced scripting and automation (PowerShell beneficial).
• Advanced knowledge of Intune endpoint management, compliance, and security best practices.
  
  

Essential Functions Of The Job

• Provide advanced technical support for complex network and systems issues.
• Strategically administer and optimize network systems, including Ubiquiti Unifi switches, firewalls, and access points.
• Manage and secure Microsoft 365 and Azure infrastructure, ensuring compliance and optimal performance.
• Lead technical projects from planning to execution, effectively managing timelines and resources.
• Mentor junior IT staff and guide technical support teams.
• Perform regular system audits, backups, and disaster recovery planning.
• Document, maintain, and communicate technical standards and processes clearly.
• Stay current on industry best practices, emerging technologies, security standards, and compliance frameworks (HIPAA, PCI).
  
  

KEY PERFORMANCE INDICATORS

Computer network uptime will be maintained at 98.75% during business hours annually. Downtime is measured when more than 50% of the users do not have computer network access.

Disaster Recovery Backup System procedures will be completed at least 90% of the time, measured on an annual basis.

Business critical software applications will maintain an uptime of greater than 95% during normal business working hours, measured annually.

Ticket Response: Average Time to First Response, Goal: Ticket Response: Average Time to Resolution, Goal:

100% of required trainings will be completed within specified time frames.

Knowledge, Skills, Abilities

• Advanced expertise in managing and optimizing Microsoft 365 applications (SharePoint, Exchange, Teams), Azure Active Directory, and related Azure services.
• Advanced knowledge and experience configuring, troubleshooting, and managing complex networking environments, specifically with Ubiquiti Unifi hardware.
• Highly proficient with scripting and automating complex system and infrastructure tasks (PowerShell required; Python beneficial).
• Skilled in comprehensive endpoint management and device compliance (Intune/Endpoint management expertise essential).
• Demonstrated ability to lead projects, clearly define goals, manage timelines, and communicate effectively with stakeholders.
• Proven leadership skills, including mentoring junior staff, facilitating training, and providing advanced technical guidance.
• Strong analytical, problem-solving, and organizational skills, capable of independently addressing complex technical issues.
• Experience and thorough understanding of security frameworks, compliance regulations (such as HIPAA, PCI), and industry best practices, particularly within healthcare or nonprofit settings preferred.