What are the responsibilities and job description for the Account Executive position at Radiant Logistics Inc.?
- Job Type: Full-Time/Remote
- Location: United States
- Salary Range: $65,000 - $125,000 Annual Salary Range
The primary role of the Account Executive is to drive revenue growth by managing existing client relationships to maximize yield and expanding the customer portfolio through new business development. This individual will be responsible for selling a comprehensive suite of logistics services across all divisions of the company, ensuring customer satisfaction, and maintaining a strong market presence.
Key Responsibilities
As an Account Executive, your responsibilities will include:
- Account and Territory Management:
- Manage and grow the volume, revenue, and margin within the assigned customer base or sales territory to achieve sales targets.
- Regularly engage with customers through in-person visits, phone calls, and emails to discuss business opportunities, address concerns, and take corrective actions when needed.
- Maintain up-to-date customer profiles in the CRM system, ensuring data accuracy and consistency.
- Proactively identify customer needs and provide exceptional service to exceed expectations, driving long-term relationships.
- Develop and implement a structured sales plan, ensuring it aligns with both customer needs and company objectives.
- Communicate effectively with internal teams to ensure timely and accurate fulfillment of customer requirements.
- New Business Development:
- Identify and pursue new business opportunities within existing accounts and the broader sales territory.
- Cultivate new client relationships and continuously identify new selling opportunities, offering innovative solutions tailored to customer needs.
- Monitor and analyze customer and market trends, providing insights to help shape sales strategies.
- Sales Forecasting & Reporting:
- Collaborate with management to provide accurate sales forecasts, identifying both current and future opportunities within the assigned customer base.
- Contribute to development of the company’s annual budget by providing key insights on sales growth, margin optimization, and market trends.
- Regularly report on progress and performance against sales goals.
- Conflict Resolution & Problem Solving:
- Effectively manage customer concerns or issues, driving prompt resolution and implementing action plans to prevent recurrence.
- Serve as a liaison between the customer and internal teams to ensure smooth and efficient service delivery.
To be successful in this role, you will need:
- High school diploma (or equivalent) required.
- Bachelor’s or Associate degree in Business, Logistics, International Trade, or a related field is preferred.
- Minimum of 2 years’ experience in sales within the logistics or transportation industry, with a proven track record of meeting or exceeding targets.
- Proficiency in Microsoft Office Suite (Outlook, Excel, Word) and experience with CRM tools (e.g., Salesforce) is preferred.
- Strong problem-solving and decision-making abilities in a team environment.
- Demonstrated ability to prospect and generate new business with a driven, proactive approach.
- Excellent communication skills, both verbal and written, with the ability to engage effectively with diverse audiences.
- Ability to thrive in a fast-paced, dynamic work environment while maintaining attention to detail and delivering quality results.
- Strong negotiation skills and the ability to influence stakeholders at all levels.
- Must be willing and able to travel as needed for client visits and business development.
- Valid driver’s license.
- Ability to work both independently and collaboratively with internal teams to meet customer needs.
- Full time schedule of minimum 8 hours per day with flexibility to complete all required job duties and responsibilities.
- Occasional travel and external client meetings are required.
- Regular physical demands: Walk; sit; use hands to handle or feel; use fingers for keyboarding; reach with hands and arms; talk and hear.
- Specific vision abilities: close vision, distance vision, peripheral vision, ability to adjust focus.
- Ability to read and interpret documents, spreadsheets, emails and instructions.
- Ability to write routine reports and correspondence.
- Ability to speak clearly and effectively to both internal and external contacts.
This role is eligible for various benefits including:
- Insurance options for Employees (and their families) include Medical, Dental, Vision, STD & LTD insurance.
- Health Savings Account with company contributions.
- Flexible Spending Account.
- Paid basic life insurance for employees.
- Employees can enroll in a 401(k) retirement savings plan with employer match of 3.5%.
- Sick Pay: 80 hours front-loaded.
- Vacation Pay: 80 hours per year and increases based on tenure with the Company.
- Paid Holidays: 7 per year.
- Employee Assistance Program.
- Salary Range: $65,000 - $125,000 annual salary range.**
- Commissions: This position is eligible for commissions based on performance, with earning potential tied to individual and/or company sales goals.
- Starting pay for this role will vary based on multiple factors, including but not limited to an individual’s education, work experience, skills, and job-related knowledge.
Launched in 2006, Radiant Global Logistics is a publicly traded, third party logistics company providing technology-enabled global transportation and value added logistics solutions primarily to customers based in the United States and Canada. Through its comprehensive service offering, Radiant provides domestic and international freight forwarding along with truck and rail brokerage services to a diversified account base including manufacturers, distributors and retailers which it supports from an extensive network of Radiant and agent-owned offices throughout North America and other key markets around the world. Radiant's value-added logistics services include warehouse and distribution, customs brokerage, order fulfillment, inventory management and technology services.
Radiant’s network brands and associated strategic operating partners have storied legacies embodying decades of experience and service in the transportation and logistics industry and include Airgroup, Adcom Worldwide, Distribution By Air, SBA Global Logistic Services, as well as the Radiant Brand itself. In all, It's the Network that Delivers!®
Radiant is an Equal Employment Opportunity (EEO) employer. It is the policy of the Company to provide equal employment opportunities to all qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, protected veteran or disabled status, or genetic information.
PI260677946
Salary : $65,000 - $125,000
