What are the responsibilities and job description for the Community Manager position at Radiant Partners?
Our team is seeking a highly motivated experienced Community Manager to join our team in Rock Hill, SC. As the first impression of the property, you must present a level of professionalism and unparalleled customer service! If you are interested in an environment that offers new opportunities / experiences every day please read further. We offer a competitive salary and comprehensive benefits package.
Position Summary :
Responsible for assisting the Regional Manager in maintaining the physical asset and maximizing the financial returns from that asset in accordance with the owner’s objectives. Directs and coordinates activities involving office staff engaged in showing prospective tenants apartments and explaining occupancy terms, renting or leasing apartments, collecting security deposits as required, and completing lease form outlining conditions and terms of occupancy while performing the duties below.
- Responsibilities include interviewing, hiring, and training employees; planning, assigning and directing work; appraising performance; rewarding and disciplining employees; addressing complaints and resolving problems.
- Ensures staff compliance with Company policies and procedures
- Initiates preparation of weekly and monthly reports, regular market surveys, and advertising and marketing programs.
- Schedules appointments for showing market-ready apartments, overcome objectives, obtains commitment to lease, and follows up on undecided prospects.
- Reviews all rental applications and lease forms for accuracy and compliance with the resident policy.
- Prepares move-in and welcome packages.
- Handles community emergencies.
- Insures all community reports are completed and submitted in a timely manner.
- Approves all applications for residency according to community qualification guidelines.
Knowledge, Skills & Abilities : Must have excellent interpersonal, customer service, sales, and communication skills. Must be very organized, professional, friendly, enthusiastic, and diligent. Knowledge of contracts and basic math is preferred. Must be able to operate standard office equipment and have the basic knowledge to operate computers. Must be able to work weekends and holidays.