What are the responsibilities and job description for the Cash Collector position at Radiant Systems Inc?
Position: Cash Collector
Location: 283 Gibraltar Rd Horsham PA 19044
Duration: 12 Months
Role Description:
? Responsible for receiving inbound calls to resolve customer queries & make outbound calls to perform collection attempts.
? Analyze accounts and achieve collection targets as per Dialer Strategy
? Responsible for overseeing collection activities of all the active customers of North America & Canada customers.
? Manage collections and provide early stage customer service to avoid any customer complaints.
? Coordinate with cash applications team for accurate application of funds and remittance advice.
? Work on disputes of assigned portfolio to drive resolution/closure.? Work on unapplied cash of assigned portfolio.
? Manage portfolio review calls with internal/external stakeholders.? Process adjustments, write off, netting requests, refunds
? Account Reconciliations? Maintain daily adherence as per business requirements
? Analyzing daily AR reports to drive cash collection
Requirement and Qualifications:
? 5-7 years of experience required in North America/Canada Collections
? Proficient in both verbal & written communication with excellent American pronunciation
? Proficiency in GETPAID/Collection tools.
?System knowledge in ERP?s - Oracle, ADMIN/CARMS, COMPASS, Account Ledger, IBS, NexGen etc.
? Work experience in a shared service contact center in mandatory Driving to the other offices when necessary for collaboration and training.
Salary : $24 - $26
