What are the responsibilities and job description for the API Developer position at Radiate E Services Pvt Ltd?
Job Description
1. Skills in Genesys Cloud CX platform.
2. Developing inbound call flows using data inputs ,data actions and Genesys Cloud API3. Integrations of data actions, services and Genesys cloud API and using them in Call flows
Extensive knowledge in troubleshooting and log analysis of Genesys SIP, URS,ORS,GVP and eService components.
Strong experience in Genesys routing development experience.
Should know how to troubleshoot Genesys application logs.
Strong knowledge of contact center environment, Genesys CTTI, SBC, Voicd, GVP, eServices, inbound and outbound voice flows, WFM and Gensys sip debugging.
Knowledge of SIP Protocols and SIP Messages.
Experience of implementing end to end voice and multimedia setup strong communication and collaboration skills to work effectively with cross-functional teams.
Job Type: Full-time
Pay: $90,942.00 - $100,000.00 per year
Benefits:
- Health insurance
Compensation Package:
- Yearly pay
Schedule:
- Day shift
Application Question(s):
- ARE YOU A US CITIZEN OR HOLD GREEN CARD OR GC EAD VISA
- ARE YOU OPEN FOR A FULL TIME JOB
- PLEASE SHARE YOUR LINKEDIN PROFILE LINK
- CURRENT SALARY
- EXPECTED SALARY
- NOTICE
Experience:
- genesys API: 5 years (Required)
Ability to Commute:
- Columbus, OH 43085 (Required)
Work Location: In person
Salary : $90,942 - $100,000
