Radiation Oncology Scheduler

Radiation Oncology Patient Scheduler

ABOUT US:

Part of the Fort Wayne community for over 30 years, Radiation Oncology Associates, P.C., brings professional radiation oncology health care services to Northeast Indiana with an experienced and compassionate team. Our board-certified radiation oncologists work with our team of physicists, dosimetrists, and radiation therapists to deliver state-of-the-art, individualized cancer treatments with care and expertise.

We strive to provide each employee with the opportunity for both professional and personal growth, competitive salaries and benefits, and a safe and productive work environment. In return, employees are expected to support ROA's best interests and diligently work to help strengthen the community we serve.

ROLE SUMMARY:

Radiation Oncology Associates, an independently owned private practice, is seeking a Patient Scheduler to join our team in Fort Wayne, Indiana. The successful candidate is responsible for efficiently, and correctly, scheduling appointments and procedures as well as canceling appointments, scheduling referral appointments, and verifying patients’ demographical information in a fast past, outpatient clinical environment.

ESSENTIAL DUTIES & RESPONSIBILITIES:

As a Radiation Oncology Patient Scheduler, you will ensure that a high level of patient support and service is provided by anticipating needs, maintaining patient care expectations, reacting to feedback, and working with a multidisciplinary team. The successful candidate will maintain a professional and engaging approach while building and maintaining referring offices relationships.

· Schedule outside appointments for MRI/CT/Mammograms, etc.

· Scanning and faxing records as appropriate.

· Scheduling new patient consults and ensuring the accuracy of personal and billing detail in ARIA EMR and Intergy

· Coordinating OR time with hospital for high dose radiation patients

· Communicating with Nuclear Medicine to schedule oncology treatment

· Scheduling follow up appointments

· Appointment reminder calls

· Fax/Scan orders

· Collect copays

· Answering and attending to telephone calls in a professional and timely manner.

· Responding to queries in accordance with the HIPAA privacy policy.

· Having a breadth of service knowledge to respond to patient queries.

· Providing support to Physicians and other staff, as required

· Assist with other front desk duties as needed and any other duties as assigned.

EXPERIENCE & QUALIFICATION REQUIEMENTS:

· High School Diploma or equivalent

· Demonstrated ability in an administrative role with a busy, patient focused environment, medical office experience required

· Knowledge of medical office scheduling and related mechanisms

· Ability to use clinical administration systems, as well as Microsoft Office software

· Attention to detail and accuracy, self-motivated with strong organizational and communication skills

Job Type: Full-time

Pay: $18.50/hr

Expected hours: 40 per week

Benefits:

· 401(k)

· Health Insurance

· Dental/Vision Insurance

· Disability Insurance

· Flexible Spending Account/Health Savings Account· Life Insurance· Paid Time Off

Schedule:

· 8-hour shift

· Day Shift

· Monday – Friday

Radiation Oncology Associates is an Equal Opportunity Employer that is committed to diversity and inclusion.

Job Type: Full-time

Pay: $18.50 per hour

Expected hours: 40 per week

Benefits:

• 401(k)
• Bereavement leave
• Dental insurance
• Disability insurance
• Employee assistance program
• Flexible spending account
• Free health screenings
• Health insurance
• Health savings account
• Life insurance
• Military leave
• Paid jury duty
• Paid time off
• Retirement plan
• Vision insurance

Medical Specialty:

• Oncology

Schedule:

• 8 hour shift
• Monday to Friday
• No weekends

People with a criminal record are encouraged to apply

Education:

• High school or equivalent (Required)

Experience:

• Medical office experience: 1 year (Required)
• Oncology: 1 year (Required)
• Radiation oncology: 1 year (Preferred)
• Medical scheduling: 1 year (Required)

Work Location: In person

Salary : $19