What are the responsibilities and job description for the Technical Account Manager position at RADICL Defense?
About RADICL
At RADICL, we are committed to safeguarding Small-to-Medium-sized Businesses (SMBs) with the protection they deserve. While we have a unique focus on companies supporting America's Defense Industrial Base (DIB) and critical infrastructure (CI), our mission extends to all SMBs who consider themselves high value targets and want the best protection possible.
RADICL protects customers through a turn-key and comprehensive Cybersecurity-as-a-Service (CSaaS) offering. Our offering is powered by our proprietary Xtended Threat Protection (XTP™) Platform that brings SMBs defense-in-depth with a team of human experts and digital agents by their side. Our platform and AI powered virtual Security Operations Center (vSOC) delivers customers :
- Best-in-breed endpoint protection
- Automated and expert-driven threat hunting
- 24 / 7 monitoring and incident response
- Guided vulnerability management
- Effective security awareness training
- Expert guided compliance adherence.
If you're excited about working with industry experts to help SMBs focus on growing their businesses without the constant worry of security and compliance risks, we invite you to join us in our mission to protect American businesses and drive innovation in cybersecurity.
About the role
RADICL is seeking a Technical Account Manager (TAM) where you will play a pivotal role in ensuring our customers" success by providing expert guidance, proactive support, and strategic insights. You will be the primary technical point of contact for our clients, pre and post-sales, helping them maximize the value of our solutions and ensuring their cybersecurity needs are met.
About You
You enjoy fast-paced environments, bring a positive attitude, and excel at getting stuff done. You enjoy being part of a high-performing team and are able to self-direct and self-start. You consider yourself to be top tier talent and are eager to help others raise their game. You enjoy working with customers, are an excellent communicator, and able to engage and interact with people of various backgrounds and skill levels. You want your work to have meaning, to be important. You want to be part of creating something great.
As a RADICL Technical Account Manager you will :
Key Responsibilities :
Qualifications :
Compensation and Benefits :
If the above excites you, RADICL is seeking high performing, motivated individuals to join our mission. As an early member, you will work closely alongside an experienced founding team. You will work with the latest tech stack tools and platforms and have a significant impact on the revenue growth of an innovative cybersecurity offering in the SMB space.
About the Workplace
As founders, we greatly value and are passionate about establishing a strong company culture. Building the foundation of an amazing culture is best fostered by spending time together as a team in an office setting. We have a hybrid work model which incorporates WFH and work from office, but spending time together as a team in person will be part of our ethos.
RADICL offices are located in downtown Boulder, Colorado with easy-access employee parking provided by the company. We offer comprehensive, competitive benefits including health, dental, and vision as well as a responsible PTO plan.
We encourage motivated, talented, mission-oriented, and fun people to apply. Let's do this!
The pay range for this role is :
125,000 - 150,000 USD per year(Boulder, CO)
PI262148864
Salary : $125,000 - $150,000
