What are the responsibilities and job description for the Member Success Advocate (Float) position at RadiFi Credit Union?
Looking to start a career in banking? This may be the opportunity that you have been searching for.
RadiFi Credit Union is seeking Float Member Success Advocates to serve as a resource within the branch network for new and existing member accounts, along with teller transaction needs. Maintains extensive knowledge of all products and services to promote, refer and cross sell through a consultative needs-based approach. Perform a broad variety of member service and account opening processes. Follows member service procedures and standards to ensure consistency and the highest quality service is met. Develops extensive knowledge of all Credit Union deposit products/services. Work in a float capacity, traveling throughout the branch network as needed.
Location: Various branch locations. The associate will travel throughout the branch network filling in as branch support. Reliable transportation, a valid driver's license and auto insurance are needed for this role.
Status: Full-time (approximately 40 hours per week)
Experience
Six months to two years of similar or related experience.
Education/Certifications/Licenses
A high school degree or GED is required.
Interpersonal Skills
A significant level of trust and diplomacy is required, in addition to normal courtesy and tact. Work involves extensive personal contact with others and/or is usually of a personal or sensitive nature. Work may involve motivating or influencing others. Outside contacts become important and fostering sound relationships with other entities (companies and/or individuals) becomes necessary.
Full job description is available by visiting: https://www.radificu.org/careers/
