What are the responsibilities and job description for the Order Processor position at Radio Active Tutors?
Radio Active Tutors is currently seeking an organized and detail-oriented Order Processing Specialist to join our growing team and ensure smooth and accurate order fulfillment.
Position Overview: As the Order Processing Specialist, you will be responsible for managing the end-to-end process of customer orders, ensuring that they are accurately and promptly processed. This role will require collaboration with departments like customer service and logistics to oversee the full order lifecycle, all while maintaining high standards of customer satisfaction.
Key Responsibilities:
Process customer orders, ensuring accurate and timely entry into the system.
Review order details, including product specifications, quantities, and delivery requirements.
Work closely with the logistics team to coordinate the prompt fulfillment and shipment of orders.
Collaborate with customer service to resolve any issues or discrepancies related to orders.
Maintain organized records of all transactions, invoices, and shipping documentation.
Provide customers with regular updates on their order status and handle any inquiries or concerns.
Ensure compliance with company policies and procedures for order processing.
Qualifications:
Proven experience in order processing, logistics, or a similar role.
Strong attention to detail and excellent organizational skills.
Ability to manage multiple tasks and perform under tight deadlines.
Excellent communication and customer service abilities.
Proficiency in order management systems and Microsoft Office Suite (Excel, Word).
Strong problem-solving skills and a proactive approach to challenges.
Please submit your resume and a cover letter detailing your relevant experience and interest in the role. We look forward to reviewing your application!
Job Type: Full-time
Pay: $21.77 - $24.00 per hour
Expected hours: 40 per week
Benefits:
- 401(k)
- Dental insurance
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 8 hour shift
- Monday to Friday
Work Location: In person
Salary : $22 - $24