What are the responsibilities and job description for the PATIENT SERVICES COORDINATOR position at Radiology Associates of Ocala?
Job Title: Patient Services Coordinator
Location: Inverness, FL
Overview: Looking for a better career opportunity? Join our team! Radiology Associates of Ocala is seeking a full-time Patient Services Coordinator to provide quality customer service in a busy outpatient imaging center. As a Patient Services Coordinator, you will play a key role in ensuring a seamless patient experience by collecting and entering accurate demographic and insurance information into our system.
Key Responsibilities:
- Collect copays, deductibles, and outstanding payments from patients.
- Cross-reference scheduled appointments with radiology orders to ensure the correct exam is performed.
- Answer a multi-line phone system in a courteous and friendly manner, routing incoming calls to the appropriate person or department.
- Validate insurance information and ensure pre-authorization documentation and authorization numbers are obtained and entered accurately.
- Provide exceptional customer service to patients by addressing their needs and questions in a professional and friendly manner.
What You’ll Enjoy as an Employee:
- Paid Time Off (PTO)
- Paid Holidays
- Affordable Medical, Dental, and Vision plans
- Paid Life and AD&D Insurance
- Employee Assistance Program (EAP)
- Employee Recognition Programs
- Corporate Discounts
- 401K Program
- Employee Referral Bonus Program
Why Choose Radiology Associates of Ocala? Radiology Associates of Ocala is committed to providing our patients with the highest quality imaging services using state-of-the-art technology in a caring, comfortable, and professional setting. We understand that our employees are key to creating an exceptional patient experience, and we foster a supportive and inclusive work environment where all contributions are valued.
Qualifications:
- A minimum of one-year related medical office experience.
- Knowledge of medical terminology is desirable.
- Strong computer skills and customer service abilities are a must.
- Understanding of Medicare, Medicaid, private insurance, HMOs, and PPOs is a plus.
Additional Information:
- We are an equal opportunity employer and comply with all federal, state, and local anti-discrimination laws, regulations, and ordinances.
- We are a Drug-Free and Tobacco-Free Workplace: All candidates, after accepting an offer of employment, undergo a drug screening and background check.
- This organization participates in E-Verify.
