What are the responsibilities and job description for the Medical Receptionist Float position at RADIOLOGY & IMAGING SPECIALISTS OF LAKELAND?
RADIOLOGY AND IMAGING SPECIALISTS
JOB DESCRIPTION
Job Title:
Medical Receptionist Float
Location:
All Locations
Division/Dept.:
RIS & LRH IMAGING
Reports To:
Front Desk Administrator
Type of Shift:
Full Time
JOB SUMMARY
The Medical Receptionist Float performs a variety of clerical duties while maintaining a high level of customer service
and quality patient care. Administration of the patient arrival process includes serving as the primary point of
contact for patients and visitors and ensuring overall patient satisfaction. Bilingual English/Spanish speaking skills
preferred.
JOB RESPONSIBILITIES
1. Performs clerical duties at various locations. Floats to various sites on a regular basis.
2. Welcomes patients and visitors by personally greeting them upon arrival.
3. Comforts patients by anticipating patients' needs, anxieties, and questions.
4. Efficiently and accurately checks in patients including scanning in all required documents that have been
completed by the patient and or referring physician's office. Properly scans ID and insurance cards along
with prescriptions and all other forms as requested.
5. Schedules and reschedules appointments including walk in patients in an accurate and timely manner.
6. Consults with referring physicians offices by telephone in a concise and courteous manner.
7. Burns CDs, and prepares film jackets. Also uploads CDs from outside facilities for comparison as necessary.
8. Responsible for opening and closing the cash box. Counts all cash at the opening and closing of the business day.
9. Responsible for individual bank bag. Prints transaction reports and verifies all payments. Forwards transaction
report along with cash, checks, and any receipts via a locked bank bag to the Accounting department daily.
10. Maintains reception and work area. Stocks supplies and maintains inventory as necessary.
WORK EXPERIENCE/EDUCATIONAL REQUIREMENTS
Two or more years in the Medical field is preferred.
High school diploma or GED.
SKILLS/PHYSICAL REQUIREMENTS
Bilingual English/Spanish speaking skills preferred.
Skills in establishing and maintaining effective working relationships with staff and patients, and the ability to
work independently.
This job requires prolonged sitting or standing, frequent bending, stooping, or stretching; Must be able to see with or
without corrective eyewear, must be able to hear clearly, with or without assistance. This position may require lifting
25 plus pounds.
