What are the responsibilities and job description for the Communication Systems Technician III position at Radiophone engineering?
Job Summary
We are seeking a skilled Communication Technician to join our dynamic team. The ideal candidate will be responsible for installing, maintaining, and troubleshooting communication systems and networks. This role requires a strong understanding of telecommunications technology and the ability to work independently in various environments. The Communication Technician will play a crucial role in ensuring seamless connectivity and communication for our clients.
- Minimum 5 years, an average of 10 years of technical service and installation experience.
- Proven track record of successfully executing and overseeing all phases of technical installation, service, maintenance, and programming.
- Expert ability to diagnose, troubleshoot, repair, and maintain the operation of complex radio systems/communications centers and other wireless systems/equipment. (Two-Way Radios, Land Mobile Radios, P25 Trunking Systems, MOTOTRBO, etc.)
- Expert understanding of radio theory and propagation characteristics.
- Thorough knowledge of infrastructure components including repeaters, mobiles, portables, and miscellaneous signaling equipment.
- Team-focused with a passion to meet customer needs.
- Possess strong communication skills for end users and third parties.
Responsibilities
- Installing, programming, and maintaining complex communication equipment to get customers up and running. (Two-Way Radios, Land Mobile Radios, P25 Trunking Systems, MOTOTRBO, etc.)
- Fixing the system if things go wrong and bringing communications back online to public safety, hospitals, and other mission-critical customers.
- Designing and upgrading customer systems to the latest technologies and solutions.
- Supporting and executing customer Functional Acceptance Test Plans (FATP), performing/documenting results of site surveys and assessments per defined customer requirements in pre-sales delivery and post-installation.
- Focusing on system optimization and complex troubleshooting, and mentors/training team on new technologies and equipment.
- Partnering with customers and sales teams to prepare quotes, bids, and schedules for completing installation/repair tasks.
- Assisting and collaborating well with team, Service Manager, and customer.
- Demonstrating a willingness to learn and be mentored on a new technology in communications and equipment.
- Completing assigned tickets properly and on time.
- Making minor modifications to electronic circuitry per customer request and/or deploying factory software/firmware updates.
- Building and maintaining positive customer relationships and driving service business growth and profitability as a main customer interface.
- Leading continuous improvement efforts and effectively managing change.
- Serving in an on-call rotation and providing 27/7 technical support.
Join us as we enhance communication solutions for our clients through innovative technology and dedicated service!
Job Type: Full-time
Pay: $25.19 - $35.13 per hour
Expected hours: 40 per week
Benefits:
- Life insurance
- Opportunities for advancement
- Paid training
- Professional development assistance
Schedule:
- Monday to Friday
Ability to Commute:
- springfield, mo 65806 (Required)
Ability to Relocate:
- springfield, mo 65806: Relocate before starting work (Required)
Willingness to travel:
- 25% (Preferred)
Work Location: In person
Salary : $25 - $35