What are the responsibilities and job description for the Sales Manager position at Radisson Hotel Group?
Choice Hotels International, Inc (NYSE : CHH) is one of the largest lodging franchisors in the world. A challenger in the upscale segment and a leader in midscale and extended stay, Choicehas more than 7,400 hotels, representing over 625,000 rooms, in 45 countries and territories. A diverse portfolio of 22 brands that run the gamut from full-service upper upscale properties to midscale, extended stay and economy enables Choiceto meet travelers' needs in more places and for more occasions while driving more value for franchise owners and shareholders. The award-winning Choice Privilegesloyalty program and co-brand credit card options provide members with a fast and easy way to earn reward nights and personalized perks. For more information, visitwww.choicehotels.com.
The ability to model Choice's Cultural Values : Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Our managed hotels portfolio includes Radisson Blu, Radisson, Radisson Red, Park Plaza, and Country Inn & Suites by Radisson.
As a Sales Manager, you will be primarily responsible for ensuring that revenue goals are achieved or exceeded by proactively prospecting, closing and facilitating group business opportunities as well as event execution. As well as, participating in the implementation of strategies to increase hotel awareness and coordinating the execution of the business with other departments.
Salary : 78k Annually
Achieves market share and revenue goals by working with the Director of Sales (Marketing) on individual and team goals within assigned market segments o Prepares proposals and contracts that are geared to maximize profit while satisfying client needs
- Responds to Request For Proposals (RFPs) as they relate to customer inquiries in alignment with brand standards o Communicates clients' contracted requests to all departments in an effective and timely via turnover to the event / convention services team where applicable o Solicits potential guests and customers on a timely basis to confirm business using a variety of tools and sales skills
- Uses outside sales calls, prospecting, hotels tours and hosting of clients to solicit new business
- Delivers and sells hotel's features and benefits to meet clients' needs o Contacts in-house customers to retain and grow existing business, repeat bookings or referrals to other Radisson Hotels o Reviews individual goals on a weekly basis; recommends and takes appropriate actions to achieve objectives in key result areas
- Ability to pivot in both markets and team role pending changing economic and team dynamics o Ensures maximum occupancy, daily, by collaborating on progress of groups booked with events services team o Ensure all materials used are in accordance with brand standards o Potential travel to trade shows and customer events, representing RHGA and your hotel within company expectations
- Participates in the development and implementation of business strategies for the hotel which are aligned with Radisson's overall mission, vision values and strategies o Develops and implements strategies for achieving individual sales goals
o Communicates and reinforces the vision for customer service to all managers, supervisors and employees o Creates an environment that encourages employees to provide the service brand behavior hospitality and teamwork o Ensures that all minimum requirements of the 100% Guest Satisfaction Guarantee are in place and understood by all employees o Ensures that the hotel delivers 100% Guest Satisfaction by developing customer feedback avenues (soliciting input, reports, etc.) and focusing management team on identifying trends and developing and implementing solutions o Creates an environment that provides employees with the tools, training and environment they need to deliver the service brand behavior and teamwork
The hotel business functions seven days a week, 24 hours a day. All associates must realize this fact and be aware that at all times it may be necessary to move associates from their accustomed shift and alter assigned duties as business dictates. In addition, this is a hospitality business, and a hospitable service atmosphere must be maintained at all times This position description is not intended to create, nor is it to be construed, as a contract of employment or a promise of employment. I understand that my employment is an "at-will" relationship and may be terminated by either party at any time, with or without notice. We are an equal opportunity and affirmative action employer and make employment decisions without regard to age, race, religion, national origin, gender, sexual orientation, gender identity, disability, veteran status, genetic information, or other protected class. Our locations are drugfree and pre-employment drug tests are required. Background checks are also required before employment begins. We participate in E-Verify and those who are ineligible to work in the United States will not be considered. The information contained herein is not intended to be an all-inclusive list of the duties and responsibilities of the job, nor are they intended to be an all-inclusive list of the skills andabilities to do the job. Management may, at its discretion, assign or reassign duties and responsibilities to this job at any time. I have read and reviewed the job description as stated above. I understand the description and requirements. This job description may be revised or modified at any time due to reasonable accommodation or the needs of the business.
Ability to model Choice's Cultural Values : Welcome and Respect Everyone, Be Bold, Be Quick, Listen, Be Curious and Show Integrity are key to our success in inspiring Loyalty, Growth, and the Hospitality Spirit.
Choice Hotels International is an equal opportunity employer and affirmative action employer. Employment practices and decisions are not influenced by an applicant's race, color, religion, sex, national origin, age, sexual orientation, gender identity or express, disability veteran status, genetic information or any other characteristic protected by law.
In compliance with the Immigration Reform and Control Act of 1986, this offer of employment is conditional upon your presenting documents verifying your identity and legal authorization to work in the United States. All offers of employment are conditional upon the satisfactory completion of a background check and E-Verify.