What are the responsibilities and job description for the Outlet Attendant position at Radley Run Country Club?
Outlet Attendant
Reports to: Outlet Manager
Supervises: No supervisory duties are included in this position.
Job Summary (Essential Functions):
Provide food and beverage service to club members and guests at Halfway House, Pool Snack Bar, or Turn Café.
Education and/or Experience
- Grade 12 education.
- The ability to read, write and execute basic math skills.
Job Knowledge, Core Competencies and Expectations
- Greet and acknowledge members and guests.
- Learns members’ names and their special preferences.
- Knowledge of and ability to perform required role during emergency situations.
Job Tasks/Duties
- Provides immediate attention to all members.
- Ensure that the correct account numbers and names are given for billing.
- Efficiently serves food and drinks in a friendly and courteous manner, offers suggestions on daily specials.
- Places orders with kitchen; informs cooks about any special cooking instructions.
- Serves meals; places dishes by courses in front of each person.
- Handles all cash and credit card charges as prescribed by standard operating procedures.
- Keeps outlets clean and well stocked.
- Advises supervisor of any complaints as soon as they occur.
- Performs clean-up and closing duties as assigned by manager.
- Attends pre-meal meetings as requested by the Outlet Manager.
- Consistently follows local and state laws and the club’s policies and procedures for the service of alcoholic beverages to members and guests.
- Performs other appropriate duties assigned by Outlet Manager.
Licenses and Special Requirements
- Food safety certification.
- Of legal age to serve alcoholic beverages (Pool Snack Bar excluded).
- Alcoholic beverage certification (Pool Snack Bar excluded).
Physical Demands and Work Environment
- Required to stand for long periods and walk, climb stairs, balance, stoop, kneel, crouch, bend, stretch and twist or reach.
- Push, pull or lift up to 50 pounds.
- Continuous repetitive motions.
- Work in hot, humid and noisy environment.
