What are the responsibilities and job description for the RadNet - Bi-Lingual Medical Scheduling Virtual Interviews position at RadNet?
Job Description
Job Description
Responsibilities
Looking to grow your career in healthcare? Join us for RadNet Radiology's Virtual Job Fair on January 14, 2025, from 9 : 00 AM to 3 : 00 PM EST! Learn about exciting opportunities as a Medical Scheduler and discover how you can play a vital role in patient care. This is your chance to connect with our recruitment team, ask questions about the role, and explore how you can become part of our dedicated team. Don’t miss this opportunity—register now to secure your spot!
The Bi-Lingual Scheduler is responsible for scheduling, rescheduling and canceling exams for patients. This person performs pre-registration, faxes and scans documents, handles customer service-related requests, communicates preparations, handles call backs, and performs various other clerical tasks for individuals who speak English or a secondary language for which you have been identified as being fluent.
You Will :
- Displays excellent communication skills and telephone etiquette.
- Places outgoing calls to schedule patient exams when receiving scripts and electronic orders.
- Answers incoming and places outgoing calls in a courteous and professional manner—identifies self and company.
- Places calls to referring physicians for patients expressing difficulty with scheduling.
- Maintains self-control when dealing with difficult patients and or situations.
- Shows care and compassion for all callers.
- Maintains good rapport with referring physicians, secretaries and clinical site staff.
- Enters accurate information in RIS for appointment scheduling, rescheduling, cancellation and comment entry.
- Updates account information at the point of scheduling.
- Properly schedules all procedures.
You Are :
To Ensure Success In This Role, You Must Have :
The salary of the finalist selected for this role will be set based on a variety of factors, including but not limited to, internal equity, experience, education, specialty, location and training. This pay scale is not a guarantee of a particular wage.
The Company is an equal opportunity employer. We encourage all qualified individuals to apply for employment. If you require accommodations to complete the application, testing, or interview process, please contact the Talent Acquisition Department.
