Software Quality Assurance TL

Responsibilities

Artificial Intelligence; Advanced Technology; The very best in patient care. With decades of expertise, RadNet is Leading Radiology Forward. With dynamic cross-training and advancement opportunities in a team-focused environment, the core of RadNet’s success is its people with the commitment to a better healthcare experience. When you join RadNet as a Software Quality Assurance Team Lead, you will be joining a dedicated team of professionals who deliver quality, value, and access in the 21st century and align all stakeholders- patients, providers, payors, and regulators to achieve the best clinical outcomes.

You Will

• Leads a team of analysts and specialists responsible for testing and maintaining a list of enhancements and bug fixes.
• Frequently communicates development content with RadNet Clinical Operations Leadership.
• Works closely with the Manager of Radiology Information Systems Solutions.
• Must clearly understand the company's current system development and future business needs.
• Delegates strategically to employees to work towards innovative and preventative solutions.
• Identifies software bugs and documentation gaps.
• Must be well-informed on bug fixes and enhancements before software upgrades.
• Communicates regularly with the Clinical Operations and Development Team.
• Maintains all testing documentation for Compliance.
• Works with the product management teams to develop and improve the functionality of RIS applications and systems.
• Leads cross-functional teams to ensure quality throughout the software development lifecycles.
• Lead and support customers during the SDLC.
• Optimizes workflows and creates educational documentation.
• Ensures the appropriate documentation is provided for new features and corresponding training.
• Creating test scripts or structured plans for testing product quality.
• Coordinating ongoing test activities for multiple projects at one time.
• Reading and analyzing technical documents, specifications, and published requirements to ensure accuracy and identify prime areas for improvement.
• Maintaining records of known bugs, tracking ongoing errors, and performing workflow testing to ensure bugs are properly resolved.
• Supporting and conducting training sessions for RadNet Management for downline training and communications, encompassing new hires, IT teams, and acquisition implementations as necessary.
• Regularly monitoring and analyzing the RadNet application and systems, investigating findings, and promptly resolving issues to ensure financial optimization.
• Providing support and coverage for insurance and patient responsibility at the time of accuracy.
• Travel is required for this position approximately 20% of the time.
  
  

If You Are

• Exercise sound judgement and an ability to remain professional in all situations.
• You demonstrate effective and professional communication, interpersonal skills and respect with patients, guests & colleagues.
• You have a structured work-approach, understand complex problems and you are able to prioritize work in a fast-paced environment.
  
  

To Ensure Success In This Role, You Must Have

• College education in a related field is preferred
• Advanced knowledge of Microsoft Office is necessary
• Management experience is preferred
• Familiarity with radiology processes and software is preferred
• Excellent written and verbal communication skills
• Must be meticulous and self-motivated
• Problem-solving skills are a must
• Familiarity with medical terminology is preferred
• High level of proficiency and demonstrated effectiveness in problem determination and resolution
• Experience with software development lifecycles