What are the responsibilities and job description for the Customer Experience Coordinator Saving Lives position at Radon Defense Midwest?
Benefits : 401(k)
401(k) matching
Company parties
Competitive salary
Dental insurance
Employee discounts
Health insurance
Opportunity for advancement
Paid time off
Training & development
Vision insurance
Are you someone who self-initiates and is comfortable leading, with an approachable and optimistic style. Are you careful, meticulous and utterly reliable because you are organized, self-sufficient and conscientious?
If so, we invite you to apply for the position of Customer Experience Coordinator.
Why Radon Defense Midwest?
At Radon Defense Midwest, our mission is simple : Inspired People, Saving Lives. We provide comprehensive indoor air quality solutions that protect and improve the health of our community. As part of our team, you’ll have the opportunity to make a real difference while growing your career in a supportive and forward-thinking environment.
If you’re interested in getting a feel for why current employees love working at Radon Defense Midwest, here’s a link to some employee testimonials :
What You’ll Do :
Scheduling : Collaborate with sales and production teams to optimize scheduling appointments for efficiency and a positive customer experience.
Administrative Support : Willing to assist with various administrative tasks, including preparing homeowner packets, managing state reporting, and processing payments with high attention to detail and accuracy.
Customer Interaction : Address customer needs, and resolve complaints with professionalism and conscientiousness when handling incoming and outgoing calls.
Sales Support : Convert leads into appointments through your effective communication via phone, email, and speed-to-lead process and maximize sales opportunities. Maximize sales opportunities by following up on unsold proposals (compensation if you land the unsold sale), finalizing contracts, and generating additional leads through referrals.
Qualifications :
Detail-oriented mindset with a commitment to precision
Ability to adapt to changing priorities and seamlessly transition between tasks as needed to meet demand
Strong communication skills, using professionalism in interactions with customers
- Demonstrated ability to work independently and proactively
Core Values :
Transparent : We are honest and down-to-earth in our approach and communicate with full transparency. We conduct our business with character, maintaining integrity in our dealings with others.
Empathetic : We listen to understand by putting ourselves in the shoes of others. We build trust with others by putting their needs before our own, remaining patient as we listen to what others have to say and act the way we would like to be treated.
Positive : We always stay optimistic and upbeat in the face of adversity and negativity. We understand the true opportunities to learn and grow in life are when we are faced with challenges. We always take the “high road” and focus on what we can do, versus issues out of our control.
Progressive : We continuously strive to innovate and improve Drew Radon Group, LLC business to improve the value we provide our customers and team members.
Pay and Benefits :
44,000 / year Benefits
50%-60% Health Insurance premiums paid
Health Savings Account contribution match up to $1000 per year
Life Insurance
Voluntary Benefits (Dental, Vision, Disability, Supplemental Life, Retirement Savings with 3% match)
Accrued Personal Time Off
No nights, no weekends and no holidays!
Ready to Apply?
If you’re excited about the opportunity to join a company that values integrity, empathy, and continuous improvement, we’d love to hear from you. Apply today and help us set the standard for excellence in indoor air quality solutions.
Get a jump start on our hiring process and take this survey :
Website radonmidwest.com Facebook : facebook.com / MidwestNRD YouTube : Twitter : twitter.com / nrd_midwest LinkedIn : linkedin.com / company / national-radon-defense-midwest
This franchise is independently owned and operated by a franchisee. Your application will go directly to the franchisee, and all hiring decisions will be made by the management of this franchisee. All inquiries about employment at this franchisee should be made directly to the franchise location, and not to National Radon Defense.
Salary : $1,000 - $44,000