What are the responsibilities and job description for the Production Supervisor position at Radwell International?
JOB SUMMARY
Monday-Friday 8am-5pm
The primary duties of this position are to manage the assignments of technicians making certain that all products are repaired if necessary, tested and cleaned before shipping to our Customers.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Complete a minimum of volume by the technician group assigned. Address all warranty returns for each technician within 24 hours of receipt from customer
- Communicate all delays to appropriate department for customer contact
- Analyze productivity, methods and procedures and to make recommendations to management to improve efficiencies.
- Monitor all orders and warranties assigned to his / her technical group(s)
- Keep all areas including; benches, podiums and supplemental spaces extremely clean and organized at all times. Maintain an organized shop.
- Manage proper maintenance and handling of company inventory
- Document deficiencies, poor conduct as well as improvements and excellent conduct in MRS system
- Insure that all appropriate notes are updated in company information databases
- Insure that appropriate assets are used for testing of product
- Perform final Quality check of completed work
- May be modified from time to time. Other duties, tasks and work may be assigned.
SUPERVISORY RESPONSIBILITIES
Repair Technicians (3-9)
QUALIFICATIONS
KNOWLEDGE & SKILLS REQUIRED
PHYSICAL DEMANDS
EDUCATION & EXPERIENCE
Required Skills
Required Experience
