What are the responsibilities and job description for the Salesforce Admin / Configurator position at Radwell International?
Job Description
JOB SUMMARY
Monday-Friday 8am-5pm
Location : Willingboro, NJ; Chicago, IL; Denton, TX
We are seeking a highly skilled Salesforce Admin / Configurator to work with our team on the administration, configuration, and optimization of our new Salesforce platform. This role is pivotal in designing and implementing scalable solutions to meet evolving business needs, enhancing the Salesforce experience for our users, and ensuring data integrity across all integrated systems. The ideal candidate will bring hands-on expertise in Salesforce administration, configuration, and best practices, along with a collaborative approach to project management and stakeholder engagement.
ESSENTIAL DUTIES AND RESPONSIBILITIES
- Salesforce Administration :
- Serve on a team implementing and maintaining our new Salesforce environment assisting with Salesforce system administration, business process setup, user setup, profiles, permissions, and data visibility.
- Maintain, manage, and optimize Salesforce configuration, including custom objects, fields, record types, workflows, and validation rules.
- Configuration & Customization :
- Design, develop, and implement scalable Salesforce configurations, workflows, and automations aligned with business requirements.
- Oversee the configuration and customization of the Salesforce platform to improve user experience and streamline processes.
- Collaborate with business teams to understand requirements and translate them into effective Salesforce solutions.
- Data Integrity & Management :
- Maintain data quality and integrity by implementing best practices for data hygiene, including de-duplication, standardization, and validation processes.
- Develop and execute data migration and cleansing processes as needed.
- Project Leadership & Stakeholder Management :
- Lead cross-functional projects related to Salesforce enhancements and improvements, working closely with stakeholders in Sales, Marketing, Operations, and IT.
- Coordinate with other teams to manage and prioritize incoming requests, set project timelines, and deliver solutions within agreed timeframes.
- System Maintenance & Security :
- Regularly monitor and update the Salesforce platform to ensure performance, security, and compliance with corporate policies.
- Manage and review security settings, including access controls, data permissions, and role hierarchies.
- Training & Support :
- Provide training and ongoing support to end-users to maximize their proficiency in Salesforce features and processes.
- Develop and maintain documentation for Salesforce configuration, workflows, and best practices.
EDUCATION & EXPERIENCE
KNOWLEDGE & SKILLS REQUIRED
PHYSICAL DEMANDS