What are the responsibilities and job description for the Senior Marketplace Manager position at Radwell International?
IT & Software Development
Willingboro, NJ
ID: 4243-967
Full-Time/Regular
Job Summary
Monday-Friday, 8am-5pm
The Senior Ecommerce Marketplace Manager will be responsible for growing and maintaining several of Radwell’s key marketplaces in the U.S. and internationally, including eBay & Amazon. This position will collaborate with cross-functional teams, build and maintain vendor relationships, manage multiple projects and meet tight deadlines. This position is a creative problem-solver that will turn any challenge into an opportunity and is comfortable working with several moving pieces at once. This position should also be adaptable to new technology and can think holistically to update our business workflows for our internal teams think, and through channel strategy.
Essential Duties And Responsibilities
METRICS
The Position Is In An Office Environment And Entails
This is a salary exempt position. The normal schedule for this position is 8 am-5 pm, Monday through Friday, with one hour for lunch. Employee is expected to come to work on time and adhere to accepted time-off policies. Employee may be required to work additional or other hours as needed.
Willingboro, NJ
ID: 4243-967
Full-Time/Regular
Job Summary
Monday-Friday, 8am-5pm
The Senior Ecommerce Marketplace Manager will be responsible for growing and maintaining several of Radwell’s key marketplaces in the U.S. and internationally, including eBay & Amazon. This position will collaborate with cross-functional teams, build and maintain vendor relationships, manage multiple projects and meet tight deadlines. This position is a creative problem-solver that will turn any challenge into an opportunity and is comfortable working with several moving pieces at once. This position should also be adaptable to new technology and can think holistically to update our business workflows for our internal teams think, and through channel strategy.
Essential Duties And Responsibilities
- The ideal candidate will be responsible for developing and executing strategies to optimize product listings, enhance Radwell’s brand visibility, and maximize revenue on leading ecommerce marketplaces including eBay & Amazon
- Lead & execute roadmap projects, including, A/B testing of paid ads across eBay and Amazon, launching of new tools, expanding Radwell’s presence to new channels, and much more
- Collaborate closely with analytics & finance to define and measure key performance indicators (KPIs) aligned with channel goals
- Develop and maintain dashboards & reports used to monitor marketplace performance, identify key trends & inform data-driven decisions
- Work directly with the channel’s representatives and business units to expand Radwell’s presence, maintain functionality, and increase strategic opportunity on Marketplaces
- Create, revise & improve current and new workflows that comply with the channel’s business process rules and streamline the transaction cycle without compromising the quality of customer experience
- Stay up to date about marketplace trends, policies, and best practices to ensure Radwell’s compliance and competitiveness
METRICS
- To meet deadlines and objectives as agreed and typically described in project planning / tracking
- To handle ongoing projects and day-to-day demands that are not identified in formal monthly objectives in a timely and accurate manner
- Organization P&L performance, and EBITDA goal achievement
- Entrepreneurial individual with a strong desire to learn & natural curiosity to dig into the channel’s performance
- Demonstrated success in driving sales growth in marketplaces (eBay, Amazon)
- Excellent written and oral communication skills
- Excellent analytical, problem-solving, and strategic thinking skills
- Highly organized with excellent time management skills
- Strong business acumen
- Strong spreadsheet modeling (Excel pivot tables and vlookup)
- Strong PowerPoint presentation creation skills
- Basic understanding of statistics and testing methods
- Basic understanding of margin setting for promotions
- Understanding of A/B testing, data analysis, & strong financial acumen
- Experience in Feedonomics is desired
- Knowledge of SQL, Channel Advisor, and Google Analytics preferred
- Experience using web analytics and project management software a plus
- Experience buying and/or selling on various channels as an individual or for a company is strongly preferred
- Bachelor’s degree and 5 years of work experience required, including managing Marketplaces, eBay and/or Amazon, for an online retailer
The Position Is In An Office Environment And Entails
- Continuous sitting resulting from computer usage for extended periods
- Occasional walking (including to other departments and buildings) reaching and lifting.
This is a salary exempt position. The normal schedule for this position is 8 am-5 pm, Monday through Friday, with one hour for lunch. Employee is expected to come to work on time and adhere to accepted time-off policies. Employee may be required to work additional or other hours as needed.