What are the responsibilities and job description for the Director of Clinical Operations - Chadwick Administration position at Rady Children's Hospital-San Diego?
RCHSD Chadwick Center is a fully accredited hospital-based children's advocacy center (CAC), a child-friendly place that provides family-focused and trauma-informed services to help children and families heal from abuse and other trauma. The Chadwick Center includes a diverse team of approximately 100 professionals, including social workers, therapists, advocates, training and technical assistance providers, administrative staff and leaders.
The Director of Clinical Operations (DCO) oversees Chadwick’s clinical programs, and provides support to the leadership of clinical programs to ensure client and staff needs are met. The DCO is responsible for clinical operations, including oversight and development of services, grants and contracts, business activities, and strategic planning for clinical programs. The DCO works with program leaders to ensure financial goals and productivity requirements are met/exceeded, and identifies and implements potential new service delivery models and revenue opportunities. The DCO creates and updates Center’s policies and procedures, and cooperates with other RCHSD including other programs with the Mental, Behavioral, and Developmental Institutes, Health Information Management, Compliance, IT, Accounting, etc.
The DCO represents Chadwick in local and state collaborative efforts, including with multi-disciplinary team partners such as law enforcement, child welfare, and prosecution as well as subcontracting agencies. The DCO works closely with the Executive Director and other Chadwick Leadership on development and implementation of the center’s strategic plan goals. The position requires a commitment to fostering a working culture where the life experiences and opinions of all employees are valued and is considered to aid in meeting the diverse needs of our clients. The applicant for this position must prioritize equity, inclusivity and respect and have a commitment to performance and operational excellence.
JOB SUMMARY:
The Director of Clinical Operations (DCO) is responsible, in coordination with the Executive Director and Medical Director, for the range of clinical programs and operations across the Chadwick Center and active participation in the leadership of the overall Center including strategic planning and integration of national and local efforts. This includes administrative supervision and oversight of all staff in Trauma Counseling, Forensic & Supportive Services, Child Abuse Pediatrics, the Trauma Prevention and Intervention Department, the Outcome Treatment office, and selected grants/contracts and the clinical, programmatic, business and contractual activities of these programs including, leading efforts to continuously improve quality, integrate strategic directions into everyday practice, and improve business controls & business operations. The DCO coordinates the child advocacy center and multi-disciplinary child protection team functions for the Center and acts as liaison with national accrediting bodies. The DCO oversees productivity and financial performance of clinical programs, and leads Chadwick efforts at clinical revenue enhancement including charge capture, revenue cycle and grants maximization. The DCO plans and coordinates Chadwick satellite needs, seeks, in cooperation with Information Systems & other providers, to meet the clinical information needs (EPIC, SmartCare, clinical and outcome databases) of the Center, assists and supports efforts to coordinate Mental, Behavioral, and Developmental services across the hospital, leads selected cross department committees, and assumes a variety of special projects & assignments.
MINIMUM QUALIFICATIONS:
Master’s Degree, area of study in a field related to the position
5 years of experience
At least five years of experience in supervision/management/leadership role in a child serving behavioral, health, or child advocacy center setting
PREFERRED QUALIFICATIONS:
10 years of experience
License Preferred in Social Work, Marriage and Family Therapy, Nursing, or Psychology
The current salary range for this position is $58.38 to $80.28
Rady Children’s Hospital is committed to compensation that is externally competitive and internally equitable. We demonstrate this commitment by conducting regular market reviews to remain competitive with organizations of similar size in the nonprofit, healthcare sector. The range listed above does not represent the full salary range for the position but is the expected hiring range for qualified candidates. Compensation decisions consider a variety of factors including experience, education, licensure, unique skillsets, organizational need, and internal equity. This posting will remain open from the “date posted” until the hiring manager has determined there is a sufficient applicant pool or until the position is filled.
Salary : $58 - $80
