What are the responsibilities and job description for the Receptionist position at Rae-Ann Suburban, Inc.?
Avon Place, a skilled nursing facility, is currently seeking a Full Time Receptionist
Job Summary
The duties and responsibilities of the receptionist include operating the telephone system, greeting visitors, business contacts, family members and team members, assisting the Business Office Manager with correspondence and other day-to-day office duties.
Essential Responsibilities
- Receive and separate incoming mail.
- Distribute incoming and outgoing mail.
- Receive Community guests and family members.
- Answer phones and keep log as directed.
- Maintain confidentiality of all pertinent personnel information in accordance with the Privacy Act, as well as established personnel policies governing the release of information.
- Type documents, reports, letters, etc.
- Create and maintain an atmosphere of warmth, optimism and interest in the needs of residents, families, visitors and coworkers.
- Recognize, respond and/or report resident emergency immediately.
- Maintain strict confidentiality on all Community data.
- Communicate with and support residents, families, visitors, etc.
- Maintain the privacy of records, conditions and other information relating to residents, employees and the Community.
Required Knowledge, Skills and Abilities
- Have strong organizational skills as well as the ability to follow-up, detail-oriented, ability to multi-task; prioritize projects and objectives while meeting deadlines.
- Have proficient computer skills utilizing Microsoft Office, Excel, and Adobe
- Have strong customer service skills.
Education and Experience
- High School Diploma or equivalent
- Have at least one-year previous experience in a clerical or reception role
