Server

Join Our Team as We Elevate and Refresh Our Menu!

We’re on the hunt for enthusiastic and passionate servers to help us deliver a next-level dining experience! As we refresh and elevate our menu, we’re looking for team members who are dedicated to providing exceptional service and creating memorable moments for our guests. If you have a keen eye for detail, love working in a fast-paced environment, and want to be part of an exciting transformation, we want you on our team!

Job Description

*** Hourly pay range is based on average pay out to our server employees with base hourly rate plus tips.***

I. Summary of the main function/purpose of the position:

A Server takes orders, answers questions about the menu and food, sells the restaurant's food

and drinks, takes payments, communicates orders with the kitchen staff, and provides

friendly customer service while keeping a clean and organized work environment.

II. Principal duties/responsibilities:

− Complete Opening/Closing duties assigned per shift

• Ensure intended overall atmosphere is in place before doors open

− Greet tables, take orders, and keep organized in the POS

− Prepare water, napkins, silverware, condiments, etc. for your tables

− Pre-bus tables. Every table, any time you walk by with empty hands

− Bus and sanitize all tables after guests have left

− Keep pints, ice, and pitchers at the server station stocked

− Estimate and communicate food wait times to customers

− Maintain an accurate 86 lists and offer alternatives to guests

− Maintain cleanliness of the lobby, indoor and outdoor dining area, expo line, drink

station, bathrooms

− Have a complete understanding of food and drink menus and be able to relay

information to guests in a concise and informative manner

**Servers need to check out with lead server or closer before leaving**

III. Occasional duties or projects which may be performed at irregular intervals:

− Run food when there’s no support staff or when called to assist

− Help seat/direct guests to tables as needed

− Inform guests of specials and sell them as needed

− Perform any additional tasks as assigned by supervisor or ownership

IV. Accountability: Areas in which the position is accountable/responsible:

Records: Responsible for keeping track of all payments and receipts, as well as entering

tips into the POS system accurately.

Safety: Ensure customer payment information remains confidential. Follow alcohol and

food safety rules and regulations to ensure a clean and safe dining environment.

Customer Service: Maintain excellent rapport with customers.

V. Educational and/or equivalence in experience requirements:

At least a year of serving experience preferred

− Specialized or technical educational requirements:

• Ability to read, write, and enter information into a POS system

− Certification or licensing requirements:

• Valid Florida Driver’s License or dependable transportation when and where public

transportation is not available.

• All employees are required to have a valid Safe Staff Food Handler certificate.

VIII. Specialized equipment or machines used in the course of the duties of the position.

− POS system

VI. Physical demands:

While performing the duties of this job, the employee is regularly required to use hands,

and is required to talk and hear at full capacity. The employee is constantly required to

stand and walk for up to 8 hour stretches. The employee is required to reach with hands

and arms up to 72 inches. Specific vision abilities required by this job include close

vision, peripheral vision, and ability to adjust focus. Front of house positions are required

to be able to lift and carry 40-50lbs and back of house positions are required to be able to

lift and carry 50-60lbs.

The physical demands described here are representative of those that must be met by an

employee to successfully perform the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform the

essential functions.

VII. Work Environment:

Moderate to loud noise level.

The work environment characteristics described here are representative of those an

employee encounters while performing the essential functions of this job. Reasonable

accommodations may be made to enable individuals with disabilities to perform the

essential functions.

VIII. Additional Remarks:

This position requires the ability to work in a fast-paced environment and mentally

prioritize the required tasks while anticipating the needs of the customers.

Job Types: Full-time, Part-time

Pay: $20.00 - $25.00 per hour

Expected hours: 20 – 40 per week

Benefits:

• Employee discount
• Paid training

Shift:

• Evening shift
• Morning shift

Work Location: In person

Job Types: Full-time, Part-time

Shift:

• Day shift
• Evening shift

Application Question(s):

• Raes Server

Hello!

After reviewing your resume, I have a few follow up questions.

[Include a quick snippet about the refresh at Rae’s…new hours of operation, refresh of food menu, etc] confirm this sounds like a good fit for the applicant.

Why have you applied for this position at Rae’s?

What does hospitality mean to you?

How would you rate your bar knowledge in general? How about your Classic Cocktail knowledge?

Thank you, and look forward to hearing from you soon!

Jessie Lampkin
Hospitality Director
Seven Hills Hospitality Group

Work Location: In person

Salary : $20 - $25