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Automotive Luxury Parts Counter Specialist

Rafih Auto Group
North Olmsted, OH Full Time
POSTED ON 4/21/2025
AVAILABLE BEFORE 5/16/2025

Job Description

Job Description

Parts Counter Job Description

ESSENTIAL JOB DUTIES : but not limited to this list

  • Greet telephone and walk-in customers in a professional and courteous manner
  • Support inventory management initiatives by processing lost sales daily.
  • Process Parts Orders
  • Determine parts needed by analyzing information / description provided by the customer. Provide price quotes and information requested by the customer in a timely manner.
  • Check parts inventory for needed customer items in stock and initiate special orders if necessary.
  • Invoice charge customers or collect payment from cash customers. Pull parts for the shop and attach to repair orders as directed.
  • Ensure that Special Ordered Parts receive priority and distribute to customers in a timely manner.
  • Follow up on quotes given to customers.
  • Process customer returns and warranty claims according to written policies.
  • Assist in the physical inventory of the Parts Department.
  • Maintain a clean and orderly work area according to Company policies and procedures.
  • Other duties may be added or removed at management discretion.

Pay is salary plus monthy commissions

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