What are the responsibilities and job description for the Service Techician position at Rafih Auto Group?
*Please note that this location will be relocating to Mound and Hall Road in Shelby Township in the next couple of months*
Service Technicians
The Rafih Auto Group is looking to hire a highly skilled automotive technician to maintain and service customers' vehicles. The ideal candidate has strong mechanical skills and adheres to all safety procedures and practices.
What We Offer:
- Competitive pay
- Health Insurance
- Paid Holidays & PTO
- Short and Long-Term Disability
- Life Insurance
- 401(k) Retirement Plan
- Vehicle Purchase Discounts
Essential Duties:
- Diagnoses cause of any malfunction and performs repair.
- Communicates with parts department to obtain needed parts.
- Performs work as outlined on repair order with efficiency and accuracy, in accordance with dealership and factory standards.
- Examines assigned vehicle to determine if further safety or service work is required or recommended.
- Communicates with service advisor immediately if additional work is needed, if work outlined is not needed, or if repairs cannot be completed within the promised time.
- Documents all work performed and recommended on the repair order, including an accurate and legible customer complaint, cause and correction as performed.
- Road tests vehicles before and after required repairs or refers to the shop foreman.
- Returns repair orders at the end of the workday to the dispatch office.
- Participates in manufacturer-sponsored training programs, schools, and events.
- Attends department meetings and on-site factory training.
- Supervises work of any apprentice technicians as assigned.
- Reports machinery defects or malfunctions to supervisor.
- Maintains and is accountable for all dealership-owned tools and manuals. Returns them to the proper place and in the same condition as they were received.
- Understands, keeps abreast of, and complies with federal, state, and local regulations, such as hazardous waste disposal, OSHA Right-to-Know, etc.
- Reports any safety issues immediately to management.
- High School graduate or equivalent, 18 years or older required. Acceptable driving record and a valid driver's license in your state of residence necessary for select roles. We are a drug free workplace. We are committed to equal employment opportunity.
