Information Technology Manager

Company Description:

Raftelis helps local governments and utilities thrive by providing management consulting expertise to help transform local governments and utilities. We’ve provided professional consulting services to more than 700 organizations in the last year alone. We work in all areas of management consulting including finance, assessment, communications, technology, executive recruitment, and strategic planning.

We’re proud to share that Raftelis has been certified as a Great Place to Work®! 93% of our employees say it is a great place to work, compared to 57% of employees at a typical US-based company. As one of our employees said, “at Raftelis, we maintain a great balance between hard work and allowing staff to focus on their lives outside of work. We also have a strong culture where people genuinely care about each other, and leadership is committed to doing what's best for both our employees and the firm”

.
Job Summar

y:We are seeking a highly skilled, energetic, and experienced IT Manager to lead our IT department. The IT Manager will be responsible for overseeing the company's information technology needs, ensuring the smooth operation of all systems, networks, software, and hardware. This role requires strong technical expertise, leadership capabilities, and a strategic mindset to align IT initiatives with overall business objective

s.
The position will work with the Chief Technology Officer along with corporate leadership to identify and implement IT strategies and practices that will support the success of our consultants. This position will lead the IT department, which is currently comprised of 4 IT professionals, along with some outsourced services. The current IT professionals are located in Florida, Cincinnati, OH, Durham, NC and Denver, CO and the corporate leadership is based in the home office in Charlotte, NC. The company’s overall workforce is comprised of approximately 220 employees who work in approximately 15 locations (some offices, some co-working spaces) or remotely across the country and many of whom travel frequent

ly.
Primary Responsibilit

• ies:Lead and manage a team of IT professionals, including recruitment, training, performance coaching, and developm
• ent.Oversee the installation, configuration, and maintenance of hardware and software, ensuring optimal performance and security of IT syst
• ems.Develop and manage the IT department's budget, ensuring cost-effective solutions and financial efficie
• ncy.Provide high-level support and guidance to IT staff and other departments, troubleshooting and resolving complex technical iss
• ues.Develop, implement, and enforce IT policies and procedures to ensure the security and integrity of company data and systems while remaining compliant with industry standards and regulati
• ons.Organize, assign, and manage projects within the IT t
• eam.Analyze IT infrastructure and systems performance to assess operating costs, productivity levels, upgrade requirements, and other metrics and ne
• eds.Oversee security of systems, networks, and enterprise informat
• ion.Facilitate IT security audits and investigati
• ons.Develop and maintain relationships with external IT vendors and service provid
• ers.Assist staff in our corporate office with IT ne
• eds.Create and manage technology pl
• ans.Direct the configuration and maintenance of the company SharePoint si

tes.
Requirem

• ents:Associate’s degree in Computer Science, Information Technology, or related
• fieldProven experience (5 years) in IT management, with a track record of successfully leading teams and pro
• jectsProficient in the latest technology for IT systems and manag
• ementExcellent leadership and communication skills, with the ability to manage and motivate a diverse team in a hybrid environment across multiple office loca
• tionsProficiency in Microsoft Office applications, Windows Server, Windows 10 and 11, SharePoint, Office365, networking, user management, and general computer environment troublesho
• otingExpertise in data center management and data gover
• nanceExcellent organizational skills and attention to d
• etailHands-on experience with computer networks, network administration, and network installation/app
• rovalExcellent interpersonal s
• killsStrong problem-solving and analytical skills, with the ability to prioritize and delegate tasks effect
• ivelyCybersecurity awar
• enessAbility to travel up to once per quarter (depending on need/proj

ects)
Prefer

• ences:Familiarity with Deltek Vantagepoint, and A
• rcGIS.Cybersecurity exp
• ertiseExposure to the consulting bu

siness
Studies have shown that women and people of color are less likely to apply for jobs unless they believe they can perform every job description task. We are most interested in finding the best candidate for the job, and that candidate may come from a less traditional background. We will consider any equivalent combination of knowledge, skills, education, and experience to meet minimum qualifications. If you are interested in applying, we encourage you to think broadly about your background and skill set for th

e role.

Rewards:Working for a values-based organization focused on growth with an exceptional reputation in its industry, employees receive competitive compensation, generous bonus structure and excellent benefits that

• include:100% Company paid medical (50% paid dependent medical) and dental
• benefitsHealth Savings Account with company contr
• ibutionsMedical and Dependent Care Flexible Spending
• AccountsVision I
• nsuranceCompany paid Life and Disability Insurance and Employee Assistance
• ProgramDiscretionary paid time off program and education reimbursement
• program401(k) with company contr
• ibutionsLong term care
• benefitsPet i
• nsuranceHybrid work schedule (three days in the office and two days

remote)
The salary range for the IT Manager position is $100k to $120k. Compensation depends on education, experience, and location. Employees in the position of IT Manager may be eligible for an annual performance bonus, depending on the firm’s yearly performance and the performance of the employee. Such bonuses are not guaranteed and are at the discretion of

the firm.
Additional In

formation:To qualify, applicants must be legally authorized to work in the United States, and should not require, now or in the future, sponsorship for employment visa status. Raftelis uses E-VERIFY. Raftelis is committed to providing equal employment opportunities and our sincere belief in the dignity of each employee, it is our policy to prohibit discrimination or harassment based on of race, color, religion, creed, national origin or ancestry, gender identity, sexual orientation, marital status, domestic partnership status, familial status, parental status, sex, pregnancy, childbirth, or related condition, including but not limited to lactation, age, disability, genetic information, past, current, or prospective service in the uniformed services, volunteer rescue squad worker status or any other characteristic protected under applicable federal, state, or

local law.
Raftelis is committed to providing reasonable accommodation for individuals with disabilities in employment. To request a reasonable accommodation to participate in the job application or interview process, contact Lisa Wilson, Director of Human Resources at 70

4-910-8961.
To learn more about Raftelis and apply, please visit www.r