What are the responsibilities and job description for the Loudoun County, VA - Human Resources Director position at Raftelis?
Loudoun County is seeking an experienced, visionary Human Resources Director to join its Leadership Team. In this critical role, the Director will work closely with County leadership to maintain Loudouns position as a top employer, committed to attracting, developing, and retaining exceptional talent. The next Director will establish policies and procedures, supervise staff, set goals, and further develop the departments strategic plan in alignment with the Board of Supervisors (BOS) goals and the needs of the organization and employees. The Director also manages the departments budget, and coordinates projects and deliverables to ensure high-quality customer service to internal departments, prospective employees, and retirees.
The Human Resources Director will serve as a trusted advisor on the organizations people strategy, employment compliance, and strategic objectives. The Director oversees a department of 50 FTEs, which includes a senior management team consisting of one Deputy Director and three Assistant Directors. This position oversees a budget of approximately $12.5M in the projected FY 2026 budget, a self-insured employee and retiree health plan, and the administration of a $39M self-insurance fund. The department is organized into four functional areas: Staffing and Compensation, Benefits and Risk Administration, Workforce Relations and Development, and System and Internal Operations.
The Director is a member of the Senior Staff team (consisting of the County Administrator, Deputy County Administrators, Office Director for Management and Budget, and County Attorney), the Internal Operations Committee (with other department directors over internal agencies), and the leadership team with all county department directors. This position works closely with the board-appointed County Attorney as well as elected officials who run departments within the County government structure.
Leading the Human Resources Department, the Director will provide guidance and direction to employees by developing, maintaining, and communicating the mission, vision, and values of the department and the Countys Leadership Team. Ensuring the achievement of departmental goals, maintaining a positive, professional, and productive work environment, and implementing diversity, equity, and inclusion initiatives will be key responsibilities for the next Director.
In this leadership role, the next Human Resources Director will have the opportunity to represent the department at internal and external meetings and conferences in addition to collaborating with stakeholders and building positive working relationships across the department and the County. They will respond to inquiries from the County Administrator, the Board of Supervisors, state and federal agencies, and customers in a timely and effective manner. The Director will be entrusted with developing, updating, and maintaining Standard Operating Procedures for the department and updating County policies to ensure compliance with current and future collective bargaining agreements. The Human Resources Director will ensure efficient utilization of the departments budget, and work with department units to identify goals, objectives, and appropriate performance measures, utilizing data from the County HRIS system NEOGOV.
The next Human Resources Director will develop and implement staffing strategies to recruit top talent, fill vacancies promptly, and successfully onboard new employees. They will provide performance direction, feedback, mentoring, coaching, and staff training, ensuring regular feedback and timely completion of employee performance appraisals. Additionally, the next Director will develop succession plans for key positions and ensure that staff performance is assessed in accordance with County policies, procedures, and applicable laws.
This role is pivotal in driving the department's success and contributing to the overall mission of the County.
Priorities
The next Human Resources Director for Loudoun County will be an innovative and highly competent leader who thrives in a collaborative environment. The ideal candidate will ensure compliance with all relevant laws and regulations while fostering a positive and productive work culture. They will be empowered to contribute to the County's reputation for high-quality services and community engagement. This individual will provide expert advice and guidance to County Administration, the Board of Supervisors, and other stakeholders on various matters related to the department's functions.
Collaboration with internal and external partners is a cornerstone of this role. The successful candidate will serve on the Countys Leadership Team and other cross-departmental teams and committees, sharing information, seeking input and feedback, problem-solving, resolving conflicts, and supporting initiatives. They will communicate and collaborate with internal and external parties to build positive working relationships and ensure top-down communication of strategic information, priorities, and policies to department staff.
The successful Director will manage the department by planning, organizing, and directing all departmental functions in accordance with best practices of executive leadership, County policies and procedures, and applicable laws and regulations. They will drive creativity, innovation, and process improvements to consistently deliver excellent service to the public and other customers. They will provide input on planning, brainstorming, problem-solving, and decision-making efforts and offer feedback on the development and implementation of cross-departmental and Countywide initiatives.
The successful candidate will also be a strategic and forward-thinking leader with the ability to align the departments vision with the Countys broader goals. They will bring a proactive and solutions-oriented mindset to developing and executing a strategic plan that supports the priorities of the Board of Supervisors and the County Administrator. A skilled collaborator and decision-maker, they will be adept at navigating complex challenges, including countywide emergency management and response efforts and preparing essential personnel to sustain critical services during emergencies.
Adept at overseeing large-scale initiatives, the next Human Resources Director will demonstrate exceptional project management expertise with strategic oversight. They will be resourceful in assessing project feasibility, monitoring progress, and driving results through innovative solutions. A strong relationship builder, they will work seamlessly with internal and external stakeholders to lead cross-functional initiatives that enhance efficiency, foster collaboration, and drive organizational success.
Qualifications
Minimum requirements include any combination of education and experience equivalent to a masters degree in human resources, business administration, public administration, or a closely related field and six (6) years of directly related progressively responsible HR generalist experience, including two (2) years in a supervisory or management role leading an HR team. Local government or experience with a similar organization with multiple lines of business that include 24/7 operations is also required.
Preferred qualifications include a masters degree and certification from a national HR professional association (PHRSA, SHRM, or other). Demonstrated experience with collective bargaining, policy development, serving a multi-cultural and multi-generational workforce, and providing excellent service in a complex city or county government environment is also preferred.
A valid drivers license and a good driving record are also required.
The Loudoun Difference
The Department
The Department of Human Resources is a dynamic and innovative team dedicated to modernizing and enhancing human resources programs and services for the workforce. The departments mission is to serve the people who serve the community, and its vision and values champion modernization, efficiency, and delivering an exceptional employee experience in a forward-thinking and collaborative environment. The departments staff is committed to ongoing professional development to remain at the forefront of HR best practices. The department is in the midst of a transformation journey, having recently implemented ServiceNow (customer relationship management software) and five modules of NEOGOV. Moreover, the department is currently transitioning to Oracle Fusion as the HRIS system of record as part of an ongoing countywide ERP project. The County has invested in targeted training for the HR team to support this transformation journey, including training in agile project management, lean six sigma, and design thinking, fostering a mindset of continuous improvement within the department. The departments commitment to excellence and innovation has earned it two National Association of Counties Achievement Awards.
The staff in the Department of Human Resources are supported by Human Resources liaisons in each County department who work closely with central HR staff to administer HR policies and procedures and deliver HR services within each department.
The Workforce
Loudoun County Government has a diverse and highly skilled workforce that supports the County in delivering high-quality services to its residents. The organization has 4,702 full-time and part-time regular employees, as well as 2,167 temporary employees who serve the community across 30 departments. The workforce is comprised of professionals with a wide range of expertise across various fields, including public safety, health and human services, internal operations, culture, and community development. The Countys workforce is dedicated to making a difference in the community, and when asked what sets Loudoun apart as an employer, employees report that it is the Countys commitment to teamwork, community, and innovation.
The County is dedicated to recognizing the efforts of its employees through a strong total compensation approach. The County implemented a new classification and compensation system in 2020 and routinely benchmarks County pay and benefits in order to remain competitive in the market. The County also recognizes employees through its long-standing recognition programs, such as the EMPACT Awards bonus and performance leave award programs. Loudoun County invests in ongoing training and professional development for its employees. This emphasis on continuous learning not only improves employee satisfaction and retention but also enhances the overall effectiveness of government services. In the most recent Employee Experience survey, the County earned high marks as an employer across most metrics, including compensation, benefits, and work environment. The high level of employee satisfaction among County employees was a key contributor to the County being recognized as a Forbes 2025 Best Large Employer.
The County recently transitioned to a unionized workplace, implementing a collective bargaining ordinance in 2020. The County currently has three bargaining units, Fire and Rescue (represented by IAFF Local 3756), General Workforce (represented by SEIU Local 512) and Labor and Trades.
Loudoun County Department of Human Resources Organization Chart
The Form of Government
Loudoun County operates under the Traditional Form of county government, the most used form in the Commonwealth. The Board of Supervisors is responsible for the legislative and administrative affairs of the County. The Board of Supervisors appoints a County Administrator to oversee the day-to-day administration on behalf of the Board. The Board approved a $6.9 billion General Fund for the FY2025 adopted budget. In addition, elected officials are responsible for conducting and administrating various aspects of the Countys affairs. They include the Commissioner of the Revenue, Treasurer, Clerk of the Circuit Court, Commonwealths Attorney, and Sheriff.
The Community
Rooted in the heart of Northern Virginia, Loudoun County combines the best of suburban tranquility and vibrant community life. Just 45 minutes northwest of Washington, D.C., Loudoun County is a growing and thriving community of more than 453,800 residents, offering a unique blend of historical charm and modern amenities.
Loudoun County is home to a diverse population, with residents from all walks of life contributing to its rich cultural tapestry. The County's schools are among the best in the nation, and the community strongly emphasizes education and lifelong learning.
Downtown Leesburg, the County Seat, is a delightful mix of historic landmarks and contemporary developments. The area is bustling with shops, restaurants, and cultural venues, providing endless opportunities for entertainment and exploration. The County is also known for its thriving arts scene, with numerous galleries, theaters, and music venues.
Outdoor enthusiasts will find plenty to love in Loudoun County. With over 40 parks and 100 miles of trails, residents can enjoy hiking, biking, and a variety of recreational activities. The County's scenic landscapes, including the picturesque Blue Ridge Mountains and the serene Potomac River, offer a perfect backdrop for outdoor adventures.
Loudoun County's neighborhoods are designed to foster a strong sense of community. Tree-lined streets, well-maintained parks, and community events create an inviting atmosphere where neighbors can connect and enjoy life together. From farmers' markets to music festivals and holiday parades, there's always something happening to bring the community together.
With a robust economy driven by technology, agriculture, and small businesses, Loudoun County offers ample opportunities for career growth and development. The County's strategic location near the nation's capital makes it an attractive place for professionals and businesses alike.
Welcoming residents and visitors from all over, DCs Technology Corridor is an innovative, globally competitive community known for its favorable business environment, exceptional quality of life, and strong sense of community. Loudoun County is a wonderful place to live, work, play, and learn.
Quick Facts
Compensation and Benefits
The expected hiring range is $225,000-$245,000, depending on qualifications, with an excellent benefits package. Learn more about our options and employee-based benefits here.
How to Apply
Applicants complete a brief online form and are prompted to provide a cover letter and resume. The position will be open until filled with a first review of applications beginning April 30, 2025.
Questions
Please direct questions to Catherine Tuck Parrish at ctuckparrish@raftelis.com and Niayla Hairston at nhairston@raftelis.com.
RECRUITMENT BROCHURE
The Human Resources Director will serve as a trusted advisor on the organizations people strategy, employment compliance, and strategic objectives. The Director oversees a department of 50 FTEs, which includes a senior management team consisting of one Deputy Director and three Assistant Directors. This position oversees a budget of approximately $12.5M in the projected FY 2026 budget, a self-insured employee and retiree health plan, and the administration of a $39M self-insurance fund. The department is organized into four functional areas: Staffing and Compensation, Benefits and Risk Administration, Workforce Relations and Development, and System and Internal Operations.
The Director is a member of the Senior Staff team (consisting of the County Administrator, Deputy County Administrators, Office Director for Management and Budget, and County Attorney), the Internal Operations Committee (with other department directors over internal agencies), and the leadership team with all county department directors. This position works closely with the board-appointed County Attorney as well as elected officials who run departments within the County government structure.
Leading the Human Resources Department, the Director will provide guidance and direction to employees by developing, maintaining, and communicating the mission, vision, and values of the department and the Countys Leadership Team. Ensuring the achievement of departmental goals, maintaining a positive, professional, and productive work environment, and implementing diversity, equity, and inclusion initiatives will be key responsibilities for the next Director.
In this leadership role, the next Human Resources Director will have the opportunity to represent the department at internal and external meetings and conferences in addition to collaborating with stakeholders and building positive working relationships across the department and the County. They will respond to inquiries from the County Administrator, the Board of Supervisors, state and federal agencies, and customers in a timely and effective manner. The Director will be entrusted with developing, updating, and maintaining Standard Operating Procedures for the department and updating County policies to ensure compliance with current and future collective bargaining agreements. The Human Resources Director will ensure efficient utilization of the departments budget, and work with department units to identify goals, objectives, and appropriate performance measures, utilizing data from the County HRIS system NEOGOV.
The next Human Resources Director will develop and implement staffing strategies to recruit top talent, fill vacancies promptly, and successfully onboard new employees. They will provide performance direction, feedback, mentoring, coaching, and staff training, ensuring regular feedback and timely completion of employee performance appraisals. Additionally, the next Director will develop succession plans for key positions and ensure that staff performance is assessed in accordance with County policies, procedures, and applicable laws.
This role is pivotal in driving the department's success and contributing to the overall mission of the County.
Priorities
- Develop and maintain positive relationships with the County leadership, human resources staff, labor representatives, and County employees, with an eye towards learning the Countys operations and HR needs.
- Lead long-range strategic planning for HR, ensuring alignment with the Countys mission, vision, and values and future workforce needs.
- Become proficient in understanding the Countys current collective bargaining agreements.
- Assess current HR staff levels and department organization to determine optimal staffing and structure, engage in succession planning, and clarify the roles and responsibilities of HR staff and HR liaisons in each department.
- Be visible and proactive in County departments by visiting worksites, attending meetings, and participating in employee events.
- Continue implementation of the Oracle Cloud ERP and identify additional data available to help with staffing and management decision-making.
The next Human Resources Director for Loudoun County will be an innovative and highly competent leader who thrives in a collaborative environment. The ideal candidate will ensure compliance with all relevant laws and regulations while fostering a positive and productive work culture. They will be empowered to contribute to the County's reputation for high-quality services and community engagement. This individual will provide expert advice and guidance to County Administration, the Board of Supervisors, and other stakeholders on various matters related to the department's functions.
Collaboration with internal and external partners is a cornerstone of this role. The successful candidate will serve on the Countys Leadership Team and other cross-departmental teams and committees, sharing information, seeking input and feedback, problem-solving, resolving conflicts, and supporting initiatives. They will communicate and collaborate with internal and external parties to build positive working relationships and ensure top-down communication of strategic information, priorities, and policies to department staff.
The successful Director will manage the department by planning, organizing, and directing all departmental functions in accordance with best practices of executive leadership, County policies and procedures, and applicable laws and regulations. They will drive creativity, innovation, and process improvements to consistently deliver excellent service to the public and other customers. They will provide input on planning, brainstorming, problem-solving, and decision-making efforts and offer feedback on the development and implementation of cross-departmental and Countywide initiatives.
The successful candidate will also be a strategic and forward-thinking leader with the ability to align the departments vision with the Countys broader goals. They will bring a proactive and solutions-oriented mindset to developing and executing a strategic plan that supports the priorities of the Board of Supervisors and the County Administrator. A skilled collaborator and decision-maker, they will be adept at navigating complex challenges, including countywide emergency management and response efforts and preparing essential personnel to sustain critical services during emergencies.
Adept at overseeing large-scale initiatives, the next Human Resources Director will demonstrate exceptional project management expertise with strategic oversight. They will be resourceful in assessing project feasibility, monitoring progress, and driving results through innovative solutions. A strong relationship builder, they will work seamlessly with internal and external stakeholders to lead cross-functional initiatives that enhance efficiency, foster collaboration, and drive organizational success.
Qualifications
Minimum requirements include any combination of education and experience equivalent to a masters degree in human resources, business administration, public administration, or a closely related field and six (6) years of directly related progressively responsible HR generalist experience, including two (2) years in a supervisory or management role leading an HR team. Local government or experience with a similar organization with multiple lines of business that include 24/7 operations is also required.
Preferred qualifications include a masters degree and certification from a national HR professional association (PHRSA, SHRM, or other). Demonstrated experience with collective bargaining, policy development, serving a multi-cultural and multi-generational workforce, and providing excellent service in a complex city or county government environment is also preferred.
A valid drivers license and a good driving record are also required.
The Loudoun Difference
The Department
The Department of Human Resources is a dynamic and innovative team dedicated to modernizing and enhancing human resources programs and services for the workforce. The departments mission is to serve the people who serve the community, and its vision and values champion modernization, efficiency, and delivering an exceptional employee experience in a forward-thinking and collaborative environment. The departments staff is committed to ongoing professional development to remain at the forefront of HR best practices. The department is in the midst of a transformation journey, having recently implemented ServiceNow (customer relationship management software) and five modules of NEOGOV. Moreover, the department is currently transitioning to Oracle Fusion as the HRIS system of record as part of an ongoing countywide ERP project. The County has invested in targeted training for the HR team to support this transformation journey, including training in agile project management, lean six sigma, and design thinking, fostering a mindset of continuous improvement within the department. The departments commitment to excellence and innovation has earned it two National Association of Counties Achievement Awards.
The staff in the Department of Human Resources are supported by Human Resources liaisons in each County department who work closely with central HR staff to administer HR policies and procedures and deliver HR services within each department.
The Workforce
Loudoun County Government has a diverse and highly skilled workforce that supports the County in delivering high-quality services to its residents. The organization has 4,702 full-time and part-time regular employees, as well as 2,167 temporary employees who serve the community across 30 departments. The workforce is comprised of professionals with a wide range of expertise across various fields, including public safety, health and human services, internal operations, culture, and community development. The Countys workforce is dedicated to making a difference in the community, and when asked what sets Loudoun apart as an employer, employees report that it is the Countys commitment to teamwork, community, and innovation.
The County is dedicated to recognizing the efforts of its employees through a strong total compensation approach. The County implemented a new classification and compensation system in 2020 and routinely benchmarks County pay and benefits in order to remain competitive in the market. The County also recognizes employees through its long-standing recognition programs, such as the EMPACT Awards bonus and performance leave award programs. Loudoun County invests in ongoing training and professional development for its employees. This emphasis on continuous learning not only improves employee satisfaction and retention but also enhances the overall effectiveness of government services. In the most recent Employee Experience survey, the County earned high marks as an employer across most metrics, including compensation, benefits, and work environment. The high level of employee satisfaction among County employees was a key contributor to the County being recognized as a Forbes 2025 Best Large Employer.
The County recently transitioned to a unionized workplace, implementing a collective bargaining ordinance in 2020. The County currently has three bargaining units, Fire and Rescue (represented by IAFF Local 3756), General Workforce (represented by SEIU Local 512) and Labor and Trades.
Loudoun County Department of Human Resources Organization Chart
The Form of Government
Loudoun County operates under the Traditional Form of county government, the most used form in the Commonwealth. The Board of Supervisors is responsible for the legislative and administrative affairs of the County. The Board of Supervisors appoints a County Administrator to oversee the day-to-day administration on behalf of the Board. The Board approved a $6.9 billion General Fund for the FY2025 adopted budget. In addition, elected officials are responsible for conducting and administrating various aspects of the Countys affairs. They include the Commissioner of the Revenue, Treasurer, Clerk of the Circuit Court, Commonwealths Attorney, and Sheriff.
The Community
Rooted in the heart of Northern Virginia, Loudoun County combines the best of suburban tranquility and vibrant community life. Just 45 minutes northwest of Washington, D.C., Loudoun County is a growing and thriving community of more than 453,800 residents, offering a unique blend of historical charm and modern amenities.
Loudoun County is home to a diverse population, with residents from all walks of life contributing to its rich cultural tapestry. The County's schools are among the best in the nation, and the community strongly emphasizes education and lifelong learning.
Downtown Leesburg, the County Seat, is a delightful mix of historic landmarks and contemporary developments. The area is bustling with shops, restaurants, and cultural venues, providing endless opportunities for entertainment and exploration. The County is also known for its thriving arts scene, with numerous galleries, theaters, and music venues.
Outdoor enthusiasts will find plenty to love in Loudoun County. With over 40 parks and 100 miles of trails, residents can enjoy hiking, biking, and a variety of recreational activities. The County's scenic landscapes, including the picturesque Blue Ridge Mountains and the serene Potomac River, offer a perfect backdrop for outdoor adventures.
Loudoun County's neighborhoods are designed to foster a strong sense of community. Tree-lined streets, well-maintained parks, and community events create an inviting atmosphere where neighbors can connect and enjoy life together. From farmers' markets to music festivals and holiday parades, there's always something happening to bring the community together.
With a robust economy driven by technology, agriculture, and small businesses, Loudoun County offers ample opportunities for career growth and development. The County's strategic location near the nation's capital makes it an attractive place for professionals and businesses alike.
Welcoming residents and visitors from all over, DCs Technology Corridor is an innovative, globally competitive community known for its favorable business environment, exceptional quality of life, and strong sense of community. Loudoun County is a wonderful place to live, work, play, and learn.
Quick Facts
- Population: 453,800
- Median Household Income: $178,707
- Median Home Value: $701,000
- Median Age: 37.8
Compensation and Benefits
The expected hiring range is $225,000-$245,000, depending on qualifications, with an excellent benefits package. Learn more about our options and employee-based benefits here.
How to Apply
Applicants complete a brief online form and are prompted to provide a cover letter and resume. The position will be open until filled with a first review of applications beginning April 30, 2025.
Questions
Please direct questions to Catherine Tuck Parrish at ctuckparrish@raftelis.com and Niayla Hairston at nhairston@raftelis.com.
RECRUITMENT BROCHURE
Salary : $225,000 - $245,000
