What are the responsibilities and job description for the Customer Service Representative position at RagsWork Inc.?
Job Summary
We are seeking a dedicated and enthusiastic Customer Service /Oder Processing Representative to join our team in the Kennesaw area. In this role, you will be the first point of contact for our clients, providing exceptional service and support. You will handle inquiries, resolve issues, and ensure a positive customer experience while maintaining professionalism and efficiency.
Responsibilities
- Respond to customer inquiries via phone, email, and chat in a timely manner.
- Provide accurate information regarding products and services.
- Assist customers with order processing and account management.
- Maintain a clean and organized office environment to enhance productivity.
- Document customer interactions in the company database for future reference.
Qualifications
- Previous experience in customer service or client services is required
- Strong phone etiquette with excellent verbal communication skills.
- Familiarity with office software and systems for efficient task management.
- A positive attitude with a commitment to delivering outstanding customer support.
Join us in providing top-notch service that makes a difference!
Job Types: Full-time, Part-time
Pay: $16.00 - $18.00 per hour
Shift:
- Day shift
- Morning shift
Work Location: In person
Salary : $16 - $18
