What are the responsibilities and job description for the Housekeeper position at Railey Vacations?
Job Summary
We are seeking a reliable and customer-focused individual to join our team as a housekeeper. The successful candidate will be responsible for providing exceptional service to staff, owners, and guests, while ensuring the highest standards of cleanliness and quality in our properties.
Essential Responsibilities:
We are seeking a reliable and customer-focused individual to join our team as a housekeeper. The successful candidate will be responsible for providing exceptional service to staff, owners, and guests, while ensuring the highest standards of cleanliness and quality in our properties.
Essential Responsibilities:
- Provide exceptional customer service to staff, owners, and guests throughout the work day.
- Notify supervisor of any damages, deficits, and disturbances within properties as soon as possible during your work day.
- Handle reasonable complaints/requests with professionalism and patience.
- Cooperate with inspections and feedback.
- Check stock levels of all inventory provided and replace when appropriate.
- Care for company equipment/cleaning materials and ensure there are no inadequacies.
- Adhere strictly to rules regarding health and safety and be aware of any company-related practices.
- Must be available to work weekends and holidays.
- Must have valid driver's license and reliable transportation.
- Must be able to carry vacuum and supplies up/down flights of stairs and capable of moving small furniture.
- Ability to work with little supervision and maintain a high level of performance.
- Customer service oriented, friendly, and strong communication skills.
- Time management skills, punctual, and reliable.
- Ability to work quickly without compromising quality.
- Preferred experience as a cleaner.
- Express or exchange ideas by means of the spoken word verbally.
- Exert up to 50 pounds of force occasionally, use your arms and legs, and sit most of the time.
- Have close visual acuity to perform activities such as analyzing data, viewing a computer terminal, reading, and preparing documentation.
- Subject to internal and external environmental conditions.
- The physical demands described here are representative of those that must be met by an employee to successfully perform the essential responsibilities of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential responsibilities.